Announcement

Announcement Module
Collapse
No announcement yet.

Email issues? I need some help, please!!!!

Page Title Module
Move Remove Collapse
X
Conversation Detail Module
Collapse
  • Filter
  • Time
  • Show
Clear All
new posts

  • Email issues? I need some help, please!!!!

    When using the email.php command to send out a mass emailing while in cpadmin to my website members I am not receiving any emails when I include myself nor are the members, yet it shows that it's working when I send out the email command. Still no emails are showing up?

    Anyone have any ideas of what to look at or change? As far as I know I have not done any changes to anything having to do with the email system.

    Also no new members are getting there registration email when they first sign up to join the site. As you all know this is a real problem and I am in need of some help to get this working again.

    Kyle
    Kyle
    www.KC-Mustangs.com

  • #2
    Please see this page for help troubleshooting email problems:

    http://www.vbulletin.com/docs/html/troubleshoot_email
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Hi Steve,

      Thank you for the quick replay, here is what I got after running the email diag.

      Let me know what I need to do next as I followed the next step of the link you sent me and it didn't seem to fix the problem.

      Also so where do I find the "logs for your mailer daemon" to be located at?

      TY,
      Kyle

      PS: sorry, I am still learning on the fly with VB...
      Attached Files
      Kyle
      www.KC-Mustangs.com

      Comment


      • #4
        Please make sure the SMTP information you have entered in the vBulletin Options is correct.
        Want to take your board beyond the standard vBulletin features?
        Visit the official Member to Member support site for vBulletin Modifications: www.vbulletin.org

        Comment


        • #5
          You will need to contact your host about the server mail logs.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            Still needing help on this issue.

            Originally posted by Marco van Herwaarden View Post
            Please make sure the SMTP information you have entered in the vBulletin Options is correct.
            I have, it is 100% correct. Still not working.

            Results - The mailing function returned an error while trying to send the mail.The following errors were outputted by PHP when attempting to send mail:

            Warning: Unexpected response from SMTP server during TO address transmission in /includes/class_mail.php on line 581

            Kyle
            Kyle
            www.KC-Mustangs.com

            Comment


            • #7
              I have also now updated to 3.6.5 and still no luck.

              Kyle
              Kyle
              www.KC-Mustangs.com

              Comment


              • #8
                Warning: Unexpected response from SMTP server during TO address transmission in /includes/class_mail.php on line 581

                This is either a problem with the SMTP server or a communication problem between your server and the SMTP one. You'll need to contact your host to troubleshoot this.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  Woo Hoo Fixed

                  It was on my ISP side, I have it fixed now and everything is working correctly again...

                  TY everyone for your help!

                  Kyle
                  Kyle
                  www.KC-Mustangs.com

                  Comment

                  Working...
                  X