New Install - Error when going to AdminCP

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  • nishalp
    New Member
    • Jun 2006
    • 6
    • 3.5.x

    New Install - Error when going to AdminCP

    I just installed the latest version of vBulletin. Everything went fine with no errors. It is running under PHP 5.4 with a MYSQL database. I can login as a the Administrator and edit pages / navigation fine. When I login to AdminCP I get the following message with no details. How do I get more details to troubleshoot this?

    ~That action could not be completed. Please try again, and if this occurs again please contact the system administrator and tell them how you got this message.
  • nishalp
    New Member
    • Jun 2006
    • 6
    • 3.5.x

    #2
    Update: When I go directly to domain/core/admincp/index.php it works fine. It just fails when going to domain/admincp.

    I am running under IIS and web.config is the default with the redirect rules set.

    Comment

    • Zachery
      Former vBulletin Support
      • Jul 2002
      • 59097

      #3
      Do you have open_basedir enabled?

      Comment

      • nishalp
        New Member
        • Jun 2006
        • 6
        • 3.5.x

        #4
        How do I check if that is enabled?

        Comment

        • Zachery
          Former vBulletin Support
          • Jul 2002
          • 59097

          #5
          You'd check the phpinfo You can try using this fix: http://tracker.vbulletin.com/browse/VBV-10309

          Comment

          • nishalp
            New Member
            • Jun 2006
            • 6
            • 3.5.x

            #6
            Hello. I checked the PHP Info and I do have a local path setup for the open_basedir. However, I went ahead and made the change via the link you sent and it worked. So I am good now. Thanks.

            Comment

            • Zachery
              Former vBulletin Support
              • Jul 2002
              • 59097

              #7
              Its because of the open_basedir restriction that the issue is occurring

              Comment

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