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Ever since upgrading to vB5 at the start of the year I've had multiple problems, and as a result of which have lost a large number of members who are sick of the tech problems they continue to encounter.
The mysql crashes I was previously having seemed to have stopped. The only database errors I'm getting now are deadlocks, which I'm sure I read are being fixed in the next update.
The main problem now seems to be the forums (www.thelupussite.com/forum) running very slow a lot of the time. Members and moderators are reporting that it's taking up to 5 minutes once the post button has been clicked for the page to actually load and post, and sometimes they can't even get onto any forum page because it's loading too slow or they get an error message saying "Serious error and page cannot be rendered".
One moderator reported several problems a couple of nights ago, including this error - {"nodeId":313229}
My tech knowledge is very limited and I have no idea where to start or what could be causing this problem. Is it the actual software or the server? Should I look at moving to a new host? Please help!
The mysql crashes I was previously having seemed to have stopped. The only database errors I'm getting now are deadlocks, which I'm sure I read are being fixed in the next update.
The main problem now seems to be the forums (www.thelupussite.com/forum) running very slow a lot of the time. Members and moderators are reporting that it's taking up to 5 minutes once the post button has been clicked for the page to actually load and post, and sometimes they can't even get onto any forum page because it's loading too slow or they get an error message saying "Serious error and page cannot be rendered".
One moderator reported several problems a couple of nights ago, including this error - {"nodeId":313229}
My tech knowledge is very limited and I have no idea where to start or what could be causing this problem. Is it the actual software or the server? Should I look at moving to a new host? Please help!
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