URL issue vBulletin 5.1.2 PL3

[Ausph]

I've just taken over an existing forum that has been struggling, and I've upgraded it from 5.1.x to the latest 5.1.2 PL3.
Things have improved dramatically since the upgrade, but there are still some issues I'm struggling to resolve.
I've also reset a lot of forum and usergroup permissions to make things consistent over the forum, which has resolved some other issues.
I've run the update tools to see if this fixes anything else.

1)
When the home page is selected eg. www.mydomain.com, it defaults to www.mydomain.com/forums (with an S).
This shows an error : That action could not be completed. Please try again, and if this occurs again please contact the system administrator and tell them how you got this message. Actually I get this message in Admincp on certain functions too.

I've changed the FORUMS button in the NAVBAR to point to www.mydomain.com/forum (without an S) which is a workaround for now.

2)
The other issue that has been driving me crazy is that we can no longer change avatars.
They are stored on the server, and up until September 2013 they were all stored as .gif, then, I assume after an upgrade, it changed to .jpeg.
No one can update their avatars. We were using ImageMagick 6. We got the error : Image resize failed due to inability to obtain image size.
I changed to GD and I was able to update my avatar only via the admin panel, but it stores it as a .jpeg. When I choose the update avatar again in admincp, the image fails to show as it is looking for .gif not .jpeg.
I even renamed the files to .gif, and it will show in user details(admincp), but not in avatar update(admincp) or in the user profile.
I have done 2 days worth of research on the avatar issue, but none of the answers I found helped.

I did some inspects on both screens and here are the results.

User Screen in ADMINCP
XHR finished loading: POST "http://www.ausph.com/admincp/newsproxy.php".
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/core/customavat...atar1813_2.gif
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/clientscript/vb...icker.js?v=512
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:369
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:874
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:900
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:926
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/clientscript/vb...icker.js?v=512
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:369
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:874
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:900
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:926


Avatar selction screen in ADMNCP

HR finished loading: POST "http://www.ausph.com/admincp/newsproxy.php".
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/core/customavat...atar1813_2.gif
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/clientscript/vb...icker.js?v=512
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:369
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:874
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:900
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:926
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/clientscript/vb...icker.js?v=512
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:369
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:874
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:900
Uncaught ReferenceError: vB_DatePicker is not defined http://www.ausph.com/admincp/user.ph...dit&u=1813:926
Failed to load resource: the server responded with a status of 404 (Not Found) http://www.ausph.com/customavatars/avatar1813_2.gif

The other issue I can now see here is the clientscript folder is actually in under the core folder, as is the admincp/user.php
Whilst the last customavatar listing points to the root directory.

At some stage I also received these, but I cannot recreate them.
Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://www.ausph.com/admincp/attachm...891a6fddf4df68
2
Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://www.ausph.com/admincp/attachm...hp?do=doupdate

Again not pointing to the core directory.

I suspect once this is resolved, some other issues may disappear.

[Mark.B]

I think we'll need a link to your site in the first instance. The second issue probably isn't going to work until the first is sorted.

[Ausph]

I think we'll need a link to your site in the first instance. The second issue probably isn't going to work until the first is sorted.

Sorry, I thought of that but the link is in all the errors listed.
www.ausph.com


PS: I have changed the image library back to GD, and I can now change the avatar through the User Profile option.

[yv3013]

Hi, can I ask who made the logo? i need a new logo for my forum and yours looks like it's been done well.

[Ausph]

I think the guy that used to run the site made it.
Not really sure.

[Ausph]

I think we'll need a link to your site in the first instance. The second issue probably isn't going to work until the first is sorted.

On more investigation with point 2) I've noticed that in the source code of the pages, some have the full url (eg. www.ausph.com/core) others have the shortened version (eg. ../core)

[Mark.B]

We're going to need a support ticket to resolve this.
We'll need admincp and ftp credentials.

[Ausph]

Ticket submitted
Ticketid: 1287145

[Mark.B]

The URL issue has now been sorted via the ticket

In very quick terms, the default routes and pages were messed up, and the default route had a 301 redirect to a broken page.

I've poked around in the database for a while and managed to get it back where it should be.

[Mark.B]

We've now fixed everything