Error attachments upload

[madness85]

Hi guys ive moved server now i cant upload any attachments. 500 [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error#2038 Ive tried Settings -> Options -> Message Attachment Options. Set "Asset Manager - Enable" to Yes, Ajax upload by default, folder is permissions 777.

My provider said its a configuration problem and they cant help me

[BirdOPrey5]

First go to your Admin CP -> Attachments -> Attachment Storage Type. - are attachments being stored in the file system or the database?

If in the file system make sure the path provided actually exists- If you moved servers it is very likely this path must be changed to match you new server- and I hope you copied your old attachments over when the server was moved.

If in the database then the attachments were copied with the database.

[madness85]

First go to your Admin CP -> Attachments -> Attachment Storage Type. - are attachments being stored in the file system or the database?

If in the file system make sure the path provided actually exists- If you moved servers it is very likely this path must be changed to match you new server- and I hope you copied your old attachments over when the server was moved.

If in the database then the attachments were copied with the database.

attachments are being stored in the file system ./attachment & after testing i can upload attachments but only very small files test upload was like 10KB


Maintenance/diagnostics/Upload


file_uploads: On
open_basedir: /var/www/vhosts/i-2-1323-VM.local/site1/:/tmp/
safe_mode: Off
upload_tmp_dir: None
upload_max_filesize: 10.00 MB


Results
No errors occurred while opening the uploaded file for reading.

[BirdOPrey5]

Can you create an actual attachment in a post that is 10kb or was 10kb from the upload test in diagnostics?

Please try creating an actual post with an actual attachment- increase the size until you find one too big to upload. Obviously your PHP Max Upload size is set to 10MB. How big a file were you trying to upload?

[madness85]

I can create a 10kb attachment in posts & admincp but if I try 136kb it's gives that error in the admincp & posts

[Lynne]

These server settings may also effect your attachment upload limits - what are they set at?

PHP Settings:
max_execution_time
memory_limit
post_max_size
upload_max_filesize
max_input_time

MySQL Settings:
max_allowed_packet
wait_timeout

[madness85]

These server settings may also effect your attachment upload limits - what are they set at?

PHP Settings:
max_execution_time
memory_limit
post_max_size
upload_max_filesize
max_input_time

MySQL Settings:
max_allowed_packet
wait_timeout

max_execution_time = 60
memory_limit = 128M
post_max_size = 8M
upload_max_filesize = 10M
max_input_time
; Default Value: -1 (Unlimited)
; Development Value: 60 (60 seconds)
; Production Value: 60 (60 seconds)

max_allowed_packet=3000M
cant see wait_timeout in my.cnf

[Lynne]

You can see your mysql variables under Maintenance > Diagnostics > System Information > MySQL Variables.

Since you have open_basedir in effect on your server, what do you have set for AdminCP > Settings > Options > Server Settings > Safe Mode Enabled and Safe Mode Temporary Directory? And, what do you have set for AdminCP > Settings > Options > Image Settings > Image Processing Library?