500 Internal server error nginx

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  • levron
    Member
    • Jun 2011
    • 33
    • 3.8.x

    500 Internal server error nginx

    I recently was having a database problem when people went to my website, which was caused by the /tmp folder to not have enough space in it.

    And now when i try to login to my forums i get this error message:

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    Anyone have any idea?
    Thanks.
  • Stallyon
    Senior Member
    • Mar 2005
    • 636
    • 4.2.X

    #2
    Your /tmp should have around a 500MB or > partition size, as a general rule. Any idea what yours is? Are you on a shared server?
    A computer without Microsoft Windows is like a chocolate cake without mustard.
    vBulletin user since March 2004, joined forum a year later, migration from vBulletin began April 2013. After 6 years of negativity, even old die-hard fans lose faith.

    Comment

    • levron
      Member
      • Jun 2011
      • 33
      • 3.8.x

      #3
      My host just cleared my tmp folder, my whole website wasn't loading before it was cleared.

      But i was getting this error while my website wasn't loading either, because i could access www.mysite.com/forums

      Comment

      • Stallyon
        Senior Member
        • Mar 2005
        • 636
        • 4.2.X

        #4
        What changed that caused this internal server error? Was it sudden, or did you add/remove an add-on/hack? I would highly recommend doing a backup of your database now.
        A computer without Microsoft Windows is like a chocolate cake without mustard.
        vBulletin user since March 2004, joined forum a year later, migration from vBulletin began April 2013. After 6 years of negativity, even old die-hard fans lose faith.

        Comment

        • levron
          Member
          • Jun 2011
          • 33
          • 3.8.x

          #5
          I didn't change anything, it just came when my tmp folder had no space left and i couldn't access my site.

          But now i can access my site but i can't login to the forums

          Comment

          • Stallyon
            Senior Member
            • Mar 2005
            • 636
            • 4.2.X

            #6
            It sounds like this might be an issue you need to take up with your host. I'd say open a support ticket with them if nothing else has changed with vBulletin itself.
            A computer without Microsoft Windows is like a chocolate cake without mustard.
            vBulletin user since March 2004, joined forum a year later, migration from vBulletin began April 2013. After 6 years of negativity, even old die-hard fans lose faith.

            Comment

            • levron
              Member
              • Jun 2011
              • 33
              • 3.8.x

              #7
              I'd like to see if it is a vBulletin issue before i go contacting them again.

              Comment

              • Stallyon
                Senior Member
                • Mar 2005
                • 636
                • 4.2.X

                #8
                Well, if you haven't changed anything at all on your vBulletin lately, including upgrades, add/removing hacks, add-ons or templates, changing any settings in the vB admin panel or removed/moved anything related to vBulletin, then I would say it's not an error with vBulletin. The only other thing I would suggest you check is to see if there's any additional files that might be there (malware) by comparing the contents of the original /upload folder in the ZIP downloaded from vBulletin.com with the forum folder on the server to make sure there's nothing suspect there since you obviously can't access your vB admin control panel.
                A computer without Microsoft Windows is like a chocolate cake without mustard.
                vBulletin user since March 2004, joined forum a year later, migration from vBulletin began April 2013. After 6 years of negativity, even old die-hard fans lose faith.

                Comment

                • Trevor Hannant
                  vBulletin Support
                  • Aug 2002
                  • 24358
                  • 5.7.X

                  #9
                  Check your server's error logs - Internal Server Errors should always write an entry to there.
                  Vote for:

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