VB Cloud - File Manager Upload not working

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • vabsie
    New Member
    • Jun 2016
    • 4
    • 5.2.x

    VB Cloud - File Manager Upload not working

    Hi ..

    I am trying to upload a small .png file (300kb) via: AdminCP -- VBCloud File Manager.

    I select the file - click Save, and then at the bottom left of my browser it shows the file uploading progress.

    When it gets to 100% I just get the below blank message and the upload appears to have failed.

    fileupload.PNG

    I can see that the file is not present under: core/css/0/0/2/7/1/2//images//myimage.png

    And I can also see that the file does meet the below requirements:

    fileupload.PNG

    Any help would be much appreciated.

    Thanks
  • vabsie
    New Member
    • Jun 2016
    • 4
    • 5.2.x

    #2
    No help? Anyone please?

    Comment

    • Wayne Luke
      vBulletin Technical Support Lead
      • Aug 2000
      • 74149

      #3
      There is an issue with images larger than 200 KB. Can you resize or reduce the image to that size and try again? Often 8-bit vs. 32-bit. If you need transparency, you may try saving the image as a GIF. If not, a JPEG will often be smaller.
      Translations provided by Google.

      Wayne Luke
      The Rabid Badger - a vBulletin Cloud demonstration site.
      vBulletin 5 API

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74149

        #4
        I have the Cloud team working on the underlying issue again.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        Related Topics

        Collapse

        Working...