Uploading photo error

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  • Flash04jv
    Senior Member
    • Aug 2015
    • 474
    • 5.1.x

    Uploading photo error

    I have a member having an issue uploading a photo. He emailed the photo to me and I am having the same issue. We are using the Camera Icon to the top left of the comment box. The photo's file extension says it is a .jpg. I tried to upload the file here but it keeps failing, my internet speed just tested at 3.3 mbps, and that's up from usual...

    The errors says: Extension does not match content.

    Any ideas?
  • Trevor Hannant
    vBulletin Support
    • Aug 2002
    • 24325
    • 5.7.X

    #2
    Open the image in a photo editor (any, even MS Paint should do!) and save it as a new file with the .jpg extension. Can you upload it now?
    Vote for:

    - Admin Settable Paid Subscription Reminder Timeframe (vB6)
    - Add Admin ability to auto-subscribe users to specific channel(s) (vB6)

    Comment

    • Flash04jv
      Senior Member
      • Aug 2015
      • 474
      • 5.1.x

      #3
      Yes! That worked, easy fix! Thanks a bunch!!

      Comment

      • Flash04jv
        Senior Member
        • Aug 2015
        • 474
        • 5.1.x

        #4
        I now have more members with the same issue. They didn't have to do this before. It seems a weird coincidence this started to happen right after the most recent update was applied to our Forum.

        Is this a known issue since the last update?

        Comment

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