View Full Version : vBulletin too Resource Intensive? Lunarpages says it is
swansong
Sun 21st Mar '04, 1:34pm
I'm currently running a vBulletin board on Lunarpages and have been told that they are disallowing the use of vBulletin on Lunarpages immediatly. They want their users to run either phpBB or Invision Power Board. I was under the impression that vBulletin was a resource friendly script. Can anyone point me in the direction of somekind of test data that I could take a look at to see if vBulletin is the pig they claim it to be.
I have been running the board for over a year now and have never had any complaints from them about load, my board is fairly small. This situation smokes me since I just paid for a new year of hosting. Up to this point I have been very happy with Lunarpages, but if they make me convert to phpBB or IPB, I'm done with them.
http://www.lunarforums.com/forum/viewtopic.php?t=13186
Zachery
Sun 21st Mar '04, 1:43pm
vBulletin is not really a reasource hog, but at the same time it can be.
vBulletin 3 is very optimized to be less server intensive than vB2 but it does consume abit more ram but its only to keep the server load lower.
If your host is unwilling to support vBulletin it might be time to change, i might understand the request if it was for any CGI based forums.
RichM
Sun 21st Mar '04, 2:35pm
So basically they are implying that they don't have very good servers. Either that or they are jealous or anti vbulletin.
I think you should make it their loss and not yours, i.e find a better host and issue a charge back with your credit card company. :)
HiveHost
Sun 21st Mar '04, 3:15pm
Even though LunarPages is a competitor they use very good equipment. I think that they are looking at the picture as a whole and seeing that the few customers that are running large vBulletin installations on shared hosting is impacting their other customers. I think that they would rather see a few customers leave because of not being able to host a vBulletin bulletin board rather than a majority of their customers because of resource issues. HiveMail has this same issue with quite a few hosts unfortunately because their script was (and still is) resource intensive if you don't know how to manage it and use it.
walter
Sun 21st Mar '04, 3:17pm
A strange move...
My last server hosts more than 100 sites, 6 of them vBulletin sites and even some other boards (phpBB). CPU load is usually at 0.20.
Of course the vBulletin sites are no really big ones (the biggest with 20-50 users online), but the server really flies...
walter
Sun 21st Mar '04, 3:20pm
I think that they are looking at the picture as a whole and seeing that the few customers that are running large vBulletin installations on shared hosting is impacting their other customers. I think that they would rather see a few customers leave because of not being able to host a vBulletin bulletin board rather than a majority of their customers because of resource issues.
That is what all hosts have to do - look at all the customers at the server and not allowing a site to use all CPU and I/O cycles. But I can't see a reason to disallow small vBulletin forums on a server...
HiveHost
Sun 21st Mar '04, 4:40pm
It's one of those things where the people abusing it because they don't want to spend the money ruins it for those that are running small installs. You can't take it away from the people that are running large installs without taking it away from everyone...it's along the lines of "If can't be used correctly then nobody will use it on our servers".
swansong
Sun 21st Mar '04, 4:42pm
My site has 82 registered users, max ever on line was 21, normally 4-5 online. My biggest complaint is that there are some large phpBB sites hosted there and I can't believe my site is pulling more resources than they are.
Zachery
Sun 21st Mar '04, 5:00pm
There is a good chance that they are using more than you, but its a hosts company.
HiveHost
Sun 21st Mar '04, 5:24pm
Another thing to keep in mind is that until they officially update their TOS/AUP they really can't tell you that you cannot run the forum legally, since they don't have a written policy regarding it. This might not keep them from turning your site off eventually, but it may buy you some time.
Joshs
Sun 21st Mar '04, 5:50pm
How many active users do you usually have on your forums?
walter
Sun 21st Mar '04, 5:52pm
It's one of those things where the people abusing it because they don't want to spend the money ruins it for those that are running small installs. You can't take it away from the people that are running large installs without taking it away from everyone...
I don't think that's true.
Every host has in his terms of service that sites will be shut down if they are not apropriate for a shared server because they use too many resources.
And every technician should be able to find out which sites are hogging a server and which not. Really.
Shining Arcanine
Sun 21st Mar '04, 9:56pm
My host says that vBulletin is a resource hog and lets me run it anyway...
HiveHost
Mon 22nd Mar '04, 3:50am
We allow our users to run vBulletin installs because we don't oversell our equipment and because that is one of the areas that we specialize in. Lunarpages and alot of other hosts don't so they freak out when they see just how resource intensive the program can be. And yes, the techs can shut down a vBulletin install that is hogging resources but then you have a major custoemr that's crying foul because there's tons of similarsites running with vBulletin because they are smaller....need to think from the business and server admin side of things instead of a consumer on this one.
walter
Mon 22nd Mar '04, 5:18am
We allow our users to run vBulletin installs because we don't oversell our equipment and because that is one of the areas that we specialize in. Lunarpages and alot of other hosts don't so they freak out when they see just how resource intensive the program can be.
That's a good point about overselling and part of the reason, why overselling/cheap hosts act as they do.
And yes, the techs can shut down a vBulletin install that is hogging resources but then you have a major custoemr that's crying foul because there's tons of similarsites running with vBulletin because they are smaller....need to think from the business and server admin side of things instead of a consumer on this one.
Thanks, but I run a hosting business myself, and if someone can't treat a customer right, specially in critical situations "crying foul", maybe he shouldn't have to handle customers :)
(Don't get me wrong, this is no attack at you).
If servers are monitored constantly, in most cases a host will know in advance when a site becomes to popular for a shared account. The host then has plenty of time to talk to the customer...
Proactive is the keyword, not reactive :)
eva2000
Mon 22nd Mar '04, 5:18am
I'm currently running a vBulletin board on Lunarpages and have been told that they are disallowing the use of vBulletin on Lunarpages immediatly. They want their users to run either phpBB or Invision Power Board. I was under the impression that vBulletin was a resource friendly script. Can anyone point me in the direction of somekind of test data that I could take a look at to see if vBulletin is the pig they claim it to be.
I have been running the board for over a year now and have never had any complaints from them about load, my board is fairly small. This situation smokes me since I just paid for a new year of hosting. Up to this point I have been very happy with Lunarpages, but if they make me convert to phpBB or IPB, I'm done with them.
http://www.lunarforums.com/forum/viewtopic.php?t=13186
it all depends on
1. what hardware the server uses on shared hosting servers
2. how they configured apache, php, mysql etc on the shared hosting servers - improper configuration for shared hosting environment is the #1 reason I see web hosts having problems with php/mysql based forum software
3. how many sites share each server - as already mentioned some shared servers are overloaded with sometimes upto 300-500 sites on the same server!
LeeCHeSSS
Mon 22nd Mar '04, 6:06am
Yeah, Lunarpages shouldn't disallow vBulletin because a few of their customers are ready to move on to their own server. They should be talking to those customers about leaving shared hosting and getting a hosting solution more suitable for them.
smokering
Thu 1st Apr '04, 6:51pm
i use lunarpages and they have said nothing to me about any problems true i only have 75 members right now but we have almost 20,000 post on our board. my DB is at almost 50 megs and i run an average of 30 users on line at most any given time. i have a friend that just purchased a site from them and he was told nothing about a discontinue of service for vbb installations. i have recently also renewed my hosting with them and they are fully aware that i use vbb as i have had to request assistance from them on more than one occasion. if anyone that uses them as a host has been told this i would like to hear from them so i can search for a new host.
tia
Scott MacVicar
Fri 2nd Apr '04, 12:03pm
I've sent an email to the people at lunar pages asking them about the resource problems and hope for a reply soon.
Faruk
Fri 2nd Apr '04, 5:53pm
3. how many sites share each server - as already mentioned some shared servers are overloaded with sometimes upto 300-500 sites on the same server!
And depending on the skills of your sysadmin(s), that can still be No Problem at all. :)
From what I can see (as a person working at a webhost), configuration of the servers is by far the most important.
We're currently working on "fixing" an overloaded server of ours; 'tis an old server (old hardware), and it's serving way too many sites and other things. From the amount of stuff that it does, it's a fair miracle that its server load averages are still acceptable - for the most of it, we have an incredibley efficient server configuration to thank for that.
Elbonian
Sat 3rd Apr '04, 12:40am
2. how they configured apache, php, mysql etc on the shared hosting servers - improper configuration for shared hosting environment is the #1 reason I see web hosts having problems with php/mysql based forum software But aren't the two recommended alternatives both PHP and MySQL based? I know that PhpBB is, because one of my sites runs that software. And I thought that IPB was too....
I agree with you about configuration issues; particularly MySQL configuration.
But the fact that they are demanding a switch to one of two very-similar alternative software packages smells to me.
However, the one down-side to vBulletin 3.0 that I've noticed so far is that my bandwidth usage is up 50% this week (3.0) over last (2.3). All those snazzy features do come at a price.....
== Bill
Zachery
Sat 3rd Apr '04, 12:42am
But aren't the two recommended alternatives both PHP and MySQL based? I know that PhpBB is, because one of my sites runs that software. And I thought that IPB was too....
I agree with you about configuration issues; particularly MySQL configuration.
But the fact that they are demanding a switch to one of two very-similar alternative software packages smells to me.
However, the one down-side to vBulletin 3.0 that I've noticed so far is that my bandwidth usage is up 50% this week (3.0) over last (2.3). All those snazzy features do come at a price.....
== Bill
Bill specifcly in response, try saving your CSS as files ;)
Elbonian
Sat 3rd Apr '04, 12:51am
Another thing to keep in mind is that until they officially update their TOS/AUP they really can't tell you that you cannot run the forum legally, since they don't have a written policy regarding it. This might not keep them from turning your site off eventually, but it may buy you some time.People who sell overloaded shared servers are generally lacking in business ethics in the first place. I didn't last two months at a shared server outfit in Chatsworth, CA that was, to my way of thinking, merely using its cheap shared hosting services as part of a bait-and-switch scheme. The third time they turned off vBulletin and told me that I needed a (FAR more expensive) dedicated server, but could not provide one single statistic showing that I had exceeded any parameter of my account, I finally did move the site to a dedicated server ... at a web hosting company in another country.
But the bottom line here is that the terms and conditions of the TOS/AUP have no meaning because they almost invariably include language to the effect that they can be changed without notice, so if you challenge them on that point, they will just change them without notice. But the lack of an acceptable reason for turning somebody's site off is not a barrier to the unethical bastards who will do it anyway.
== Bill
chriswatson
Wed 14th Apr '04, 1:34pm
I have today received this email from lunarpages-
Your account is using excessive server resources even for our enterprise plan. The mysql usuage your account requires is not suitable for shared hosting. Your account is the top cpu user for the entire server.
As much as we appreciate your business we cannot continue to host your account on our yanaka server. It's affecting the performance of the server and other customers on the server.
Due to the severity of the situation we need for you to find a new host within 7 days. At that time you will be issued a pro-rated refund.
We would never inconvenience a customer unless the situaiton were severe.
And my site is hosted on their enterprise server!!
My site www.satellites.co.uk (http://www.satellites.co.uk) runs mostly off vbulletin and as around 17,000 members. It mostly as around 80 members online at a time and i have set max online at any time to 100 to help the resources down.
So looks like i need to find a new host now. Can anyone suggest a good host for me site ?
Thanks chris.
Zachery
Wed 14th Apr '04, 1:51pm
80 users online is really time to find either a dedicated or semi dedicated server.
Shining Arcanine
Wed 14th Apr '04, 3:01pm
I have today received this email from lunarpages-
And my site is hosted on their enterprise server!!
My site www.satellites.co.uk (http://www.satellites.co.uk/) runs mostly off vbulletin and as around 17,000 members. It mostly as around 80 members online at a time and i have set max online at any time to 100 to help the resources down.
So looks like i need to find a new host now. Can anyone suggest a good host for me site ?
Thanks chris.
Try moving attachments to the filesystem and turning off thumbnails. You could also turn off Similar Threads, Automatic Simliar Thread search, Highlight Threads in Which User Has Posted, Show Users Browsing Threads, and several other things to reduce queries if you haven't already.
If you want a better host, check out my host:
http://www.asmallorange.com/
I was on a terrible host (globat) before I switched to them (best hosting decision I ever made). The server I'm on is rarely above 1.00 and support is great.
Shaun Lyon
Sat 17th Apr '04, 7:12pm
I'm currently running a vBulletin board on Lunarpages and have been told that they are disallowing the use of vBulletin on Lunarpages immediatly.
I have to say, I've been using Lunarpages for over a year. I recently become a vBulletin licensee. I went through nearly a month of back-and-forth with Lunarpages tech and was finally told by a senior tech that it was okay to use on their Enterprise servers. So I got one. On the Yanaka server. It was slow and problematic. I moved onto Dagmar after some protesting.
However, my current forum has about 120 members a day on it (we're currently ending our term on ezBoard). Obviously I have more traffic than Swansong, or will have, when I open it next week.
So I decided today to leave Lunarpages. They're back and forth on whether or not they support it, and I can't fathom why they would have conflicting info. Very sad.
FYI A Small Orange said they could host with no problem. I'm now with them.
-shaun
sross
Wed 28th Apr '04, 6:21am
I'm extremely pissed off over the lunarpages thing so asked them about the enterprise plan and they said "Vbulletin is allowed on Enterprise servers."
So sounds like it's allowed as long as what? you don't have 20 people in the forum at once? this sux the big one.
express
Wed 28th Apr '04, 11:12am
People who sell overloaded shared servers are generally lacking in business ethics in the first place.
Amen this is where most hosts get into trouble.
Scott MacVicar
Wed 28th Apr '04, 2:54pm
I emailed Lunarpages and they couldn't provide me with what was resource intensive about vBulletin.
Apache processes or MySQL, the answer was simply cause.
RichM
Wed 28th Apr '04, 6:13pm
Hmm odd. I was reading on their forums and they advise people to use PHPBB instead? Not intending to start up a PHPBB vs vBulletin flame war, but you cannot compare vBulletin to PHPBB in terms of features.
I don't think they know what they are talking about.
PhoenixBB
Thu 29th Apr '04, 11:31pm
That was a similar thing that got me booted! However I agree with those who say it's down to overselling. The host was giving me 60gigs of bandwith and about 500 mb storage for $10. I barely used 50mb, and I went over 10gigs infrequently. He had recently changed his plans and was charging new clients $10 for 250mb/10gigs. Shortly afterwards in spite of claiming this wouldn't affect original clients I got an email like yours. He very generously gave me three days to save out my site and database. *sarcasm*
My next host, bless him, has been an angel. He analysed my usage for a while and he was quite definite that I wasn't using that many resources. He was more bothered about server load but he saw nothing to alarm him. I have about 1300+ members, most online 71, and at the time I often had about 40/50 concurrent users. I was also using the original VBPortal at the time, which was a bit of a resourse hog. So yeah, I'm betting your host has oversold and he'll be systematically getting rid of those who actually use a decent amount of resources.
Judging from what you've said, I doubt you are using monster resources, but it'll still be too much for that host as he's oversold.
I recommended my host in the 'Host experiences and testimonials' thread, so don't wanna do it again as it looks a bit tacky. ;)
Good luck!
zetetic
Fri 7th May '04, 8:58pm
I emailed Lunarpages and they couldn't provide me with what was resource intensive about vBulletin.
Apache processes or MySQL, the answer was simply cause.
I've been a Lunarpages customer for over a year and they've always been reliable. But this stuff about vB being too resource intensive seems to be a crock. Apparently they're now saying the same thing (http://www.lunarforums.com/forum/viewtopic.php?p=90750#90750
) about another forum package, IPB. Seems like phpBB is the only forum software they consider resource efficient.
The thing that bugs me is that there's no mention of any of this pre-sales. They apparently just let you sign up and build your forum, then kick you off on grounds of "we don't support your forum software" if your site gets too big. If vB and IPB are so resource intensive, I wonder why there isn't a long list of hosts that prohibit their use. :mad:
Zachery
Fri 7th May '04, 9:06pm
phpBB would not, in any way shape or form, be less resource intensive on a large site, compared to IBP or vB./
Shining Arcanine
Fri 7th May '04, 11:43pm
phpBB would probably use more resources do to their dynamic approuch to everything.
Arkham
Sat 8th May '04, 12:10am
phpBB would probably use more resources do to their dynamic approuch to everything.
(Hey...congrats on your 1000th post!)
Shining Arcanine
Sat 8th May '04, 12:13am
Thanks. :D
I, Brian
Sat 8th May '04, 7:48am
An odd problem - even more surprising that Maximilliam hasn't been in here with a gusto to explain Lunar Pages policy. He's happy to explain issues at WebHostingTalk.
However, it does seem to a combination of issues here -
Firstly, overselling is a fact of the webhosting industry, in that consumbers demand lower prices without worrying about what corners might be cut for them. The degree (or not) of overselling is almost certainly reflected in the price - the mantra of the webhosting industry is that you get what you pay for.
The second is that some people don't seem to realise that there comes a point when you have to look to move from shared hosting. Some of the vB owners seem entirely oblivious to the needs of their forums. If webmasters are to be responsible with their forums they need to learn when to move to semi and then fully dedicated to maintain their sites.
Shining Arcanine
Sat 8th May '04, 10:31am
Firstly, overselling is a fact of the webhosting industry, in that consumbers demand lower prices without worrying about what corners might be cut for them. The degree (or not) of overselling is almost certainly reflected in the price - the mantra of the webhosting industry is that you get what you pay for
http://www.asmallorange.com/
They are lower than everyone else and provide better quality hosting.
Joshs
Sat 8th May '04, 2:24pm
From a hosting company co-owner's perspective, as long as you run non-buggy code there will not be problems. We have not really run into any problems with vB3 being more intensive than vB2.
Mark.B
Sat 8th May '04, 5:53pm
I can personally recommend www.imagelinkusa.net, they have been utterly superb for me and the server is damn fast, especially as I'm on a shared server.
They've recently upgraded to dual zeons and the support they provide is excellent. Low cost too.
PS I neither work for them, nor stand to gain anything if anyone uses them...just for the record.
Shining Arcanine
Sat 8th May '04, 8:42pm
Their hosting plans are expensive and their demo link doesn't work, exactly what do you see in them?
Mark.B
Sat 8th May '04, 8:45pm
Their hosting plans are expensive and their demo link doesn't work, exactly what do you see in them?
I don't think they are expensive when I take into account the quality of what they offer. I've known some poor hosts in the past, I currently use two, they are one of them and they are very good indeed.
I can get it cheaper, granted. But whether it would be better would concern me. I need reliability.
Take the point about the cpanel demo though...I'll let them know about that. It USED to work!
Shining Arcanine
Sat 8th May '04, 8:57pm
I don't think they are expensive when I take into account the quality of what they offer. I've known some poor hosts in the past, I currently use two, they are one of them and they are very good indeed.
I can get it cheaper, granted. But whether it would be better would concern me. I need reliability.They are expensive in comparison to the plans at:
http://www.asmallorange.com/
I'm a customer of A Small Orange and my site loads instantly, loads are normally below 1.00 (sometimes I see them hit 0.00) while the server I'm on is considered full, support is 24/7 (they respond in minutes) and I haven't really heard a negitive thing about them. :D
Joshs
Sat 8th May '04, 8:58pm
They are expensive in comparison to the plans at:
http://www.asmallorange.com/
I'm a customer of A Small Orange and my site loads instantly, loads are normally below 1.00 (sometimes I see them hit 0.00) while the server I'm on is considered full, support is 24/7 (they respond in minutes) and I haven't really heard a negitive thing about them. :D
You are surely an ASO fanboy or are getting some sort of kick back from them. Heh.
Shining Arcanine
Sat 8th May '04, 9:00pm
You are surely an ASO fanboy or are getting some sort of kick back from them. Heh.
Tell that to all of the other people here that recommend ASO. :D
By the way, are you sure that you are one to talk considering that you co-own the competition?
Joshs
Sat 8th May '04, 9:02pm
Tell that to all of the other people here that recommend ASO. :D
By the way, are you sure that you are one to talk considering that you co-own the competition?
I was just pointing it out and just realized that they do give out a month of free hosting per referral. I don't see why I would not be able to talk. :)
Shining Arcanine
Sat 8th May '04, 9:04pm
I was just pointing it out and just realized that they do give out a month of free hosting per referral. I don't see why I would not be able to talk. :)
Doesn't every host give a free month per a referral?
JulianD
Sun 9th May '04, 4:57am
I'm amazed about all the things that users have to say about vB being a resource hog on shared servers.
I'm still a vB2 user (planning to upgrade to vB3 very soon) and my forum has a good amount of activity. I currently have 43 users online (it's 3AM here) but at peak times I can get 250 - 280 users online (most of them just browsing the archive, but it's a high amount anyway) and usually at any time of the day I get like 120 - 150 users.
I'm still on a shared server, paying like 100U$ per year and I haven't had a problem with my hosting company. My DB is a little more than 400MB and I know that I should move to a semi-dedicated server very soon, but really... I don't have the money right now (yeah, no ads on my site.... Who wants to advert with me! :p) and my hosting company hasn't complain at all for my site using a good amount of server resources, so I think i'm OK for now until I get the money for something better.
My point is, I think hosting companies should review their server configurations. I've been with my hosting company for about 3 years now (obviously my site's been growing since then to the point it is now) and I haven't had a problem with them... Oh wait, yes... One time I contacted them because the server was slow, and they told me I was using too much resources, and they just moved my site to a more powerful server and problem solved... Why others companies can't do that!
msimplay
Sun 9th May '04, 9:42am
They are expensive in comparison to the plans at:
http://www.asmallorange.com/
I'm a customer of A Small Orange and my site loads instantly, loads are normally below 1.00 (sometimes I see them hit 0.00) while the server I'm on is considered full, support is 24/7 (they respond in minutes) and I haven't really heard a negitive thing about them. :D
man i pay more than them for less bandwidth and less space
25 pounds i pay
which works out at exchange rate of 22 pounds = 40 dollars for the top package with asmallorange.com
i'll move to that host as soon as i can seems like a great deal
plus you don't get many hosts that actually have a good rating by customers when they offer that kind of good hosting
you normally find out they are poo
zetetic
Sun 9th May '04, 4:34pm
I have to admit the comments in this and other threads - and what I've read over at ASO about their offerings - is making me seriously consider switching. I'm a little concerned that they offer so much for so little and are apparently about six months old. Of course that doesn't mean they won't still be a good provider with amazing value a year from now, but of course it doesn't mean they will, either.
RichM
Mon 10th May '04, 2:31pm
I just asked them about it, here was the response:
We have found vBulletin to use excessive server resources on our servers.
While our tech's do not actively search out existing customers that are using the bulletin board, we do request our customers switch boards when they become active and start having an affect on the server's performance.
Our techs do not notice what type of board or script a customer is using until it is using exessive resources. At that time we contact the customer in reference to the situation.
--
Do not hesitate to contact us if you have any questions.
Lee Coleman
Lunarpages.com
1-877-586-2772 US/Canada
0800-072-9150 United Kingdom
714-521-8150 International
I reckon it is just because the majority of the popular forums are powered by vBulletin, therefore as they are popular they would obviously decrease the machines performance to some extent.
Zachery
Mon 10th May '04, 3:00pm
1 really really active phpbb would criple a server at my best guess.
1 really really active vBulletin board might put atad bit of load on the server :)
this server runs 4 vB3's which are all fairly heavily traficed ;)
RichM
Mon 10th May '04, 3:14pm
1 really really active phpbb would criple a server at my best guess.
1 really really active vBulletin board might put atad bit of load on the server :)
this server runs 4 vB3's which are all fairly heavily traficed ;)I agree. + The old vBulletin server was a Dual P3 1.4Ghz with 1.5g RAM and a SCSI drive wasn't it? From a user’s point of view, I did not notice any problems in performance. (Excluding the times when it was DOSed)
Their servers are Dual Xeon 2.8's with 4GB RAM I believe, therefore there should not be any problems if they were not over selling.
Zachery
Mon 10th May '04, 4:12pm
Well close, the old Server was dual AMD MP's at 1.3 each IIRC with 1.5gb of ram and SCSI disks.
The new server is a Dual Xeon with 4gb of ram. :)
But regardless a p4 2.4ghz with 1-2gb of ram should be able to hold 40-60 people slightly overbooked with no problems.
XYPHEN
Sun 23rd May '04, 6:08pm
I would say it is pretty resource intensive, and I'm thinking of disabling it as a option on our servers aswell.
Zachery
Sun 23rd May '04, 6:10pm
vBulletin 3 is not so "resource intensive" It takes abit more memory but uses alot less cpu load. :)
Floris
Sun 23rd May '04, 6:16pm
I just asked them about it, here was the response:
I reckon it is just because the majority of the popular forums are powered by vBulletin, therefore as they are popular they would obviously decrease the machines performance to some extent.
We have found vBulletin to use excessive server resources on our servers.
While our tech's do not actively search out existing customers that are using the bulletin board, we do request our customers switch boards when they become active and start having an affect on the server's performance.
Our techs do not notice what type of board or script a customer is using until it is using exessive resources. At that time we contact the customer in reference to the situation.
--
Do not hesitate to contact us if you have any questions.
Lee Coleman
Lunarpages.com
1-877-586-2772 US/Canada
0800-072-9150 United Kingdom
714-521-8150 International
I'd like to point out that more then 50% of the forums listed on big-boards.com (from their default list of 650+) are powered by vBulletin. Handling the stress quite well and loading perfectly fine like any other site on my screen. If you compare the number of competition .. not doing too well.
Shining Arcanine
Sun 23rd May '04, 7:22pm
Has anyone asked them if they realize that vBulletin is used on large sites, that the vBulletin forums that are using "excessive resources" are extremely popular and that the phpBB forums that they host are probably significantly less popular in comparison?
RichM
Sun 23rd May '04, 10:57pm
Has anyone asked them if they realize that vBulletin is used on large sites, that the vBulletin forums that are using "excessive resources" are extremely popular and that the phpBB forums that they host are probably significantly less popular in comparison?They won't take your opinion into account. They seem to think that they are superior to everyone else and that they know best. Even when I contacted them via one of our email addresses, they still gave me a load of rubbish.
We have found vBulletin to use excessive server resources on our servers. While our tech's do not actively search out existing customers that are using the bulletin board, we do request our customers switch boards when they become active and start having an affect on the server's performance.
Our techs do not notice what type of board or script a customer is using until it is using exessive resources. At that time we contact the customer in reference to the situation.
So basically what they are implying; "only use Lunarpages if you have an inactive site. :)"
Maybe I should not have picked on that, but I do think that what they are doing is very silly.
goyo
Mon 24th May '04, 12:34am
I checked the lunarpages forums and it makes me sick.
Not because I'm big VB fan. I'm not. I'm using IB and Phpbb on my servers as well. It's very obvious that they have no idea about shared server php/mysql configurations and I have no idea how can they support their customers.
They should state on every page that "our servers are weak and you're only allowed upload static pages and scripts with 1 mysql query..."
Sorry...I'm usually much calmer :o
bluecat
Sat 6th Nov '04, 9:09pm
For what it's worth, site5.com is kicking us out as well and we average around 50 users on at a time. The funny thing is, we contacted them when we noticed our site was slowing down and they told us we were the problem, even though we've been using them for months with no changes.
We'll continue to use VB, but we have to find a new host :(
express
Sat 6th Nov '04, 9:40pm
This really amounts to type of server and how many people are on that server period!
Kaith Rustaz
Sun 7th Nov '04, 12:28am
I'm running a site with about 200 users on at a time, database is 600MB, and it's pushing about 35,000 pages per day. I don't have any problems with its running in a shared enviroment...unless I want of do that crazy backup thing. It's killed a P4 2.4ghz box when dumping its database. (Stupid IDE drives..I know...I know....) I've moved it twice so far, and I'm still having challenges. I just got done looking through the lists at that big-boards site..I can not fathom how they can run, or at least backup their data. Someone please, edumacate me. :D
Infantrymen
Sat 27th Nov '04, 2:01pm
They are kicking me of as well and I know it's only because I'm using VB, I only only have about 30-60 members a day and don't use all of the resources......
They told me I have 7 days before they suspend my services... :confused:
eva2000
Sat 27th Nov '04, 3:24pm
They are kicking me of as well and I know it's only because I'm using VB, I only only have about 30-60 members a day and don't use all of the resources......
They told me I have 7 days before they suspend my services... :confused:
find a new host you'll thank me for it hehe
TalkMilitary
Sat 27th Nov '04, 6:08pm
They are kicking me of as well and I know it's only because I'm using VB, I only only have about 30-60 members a day and don't use all of the resources......
They told me I have 7 days before they suspend my services... :confused:
Make sure you do a GOOD database back-up as a minimum, then move on to a good host that will meet your needs.
Glenn
Infantrymen
Sun 28th Nov '04, 3:56pm
I'm going to try www.f5hosting.com (http://www.f5hosting.com/) I looked at everything and they seem okay (for now). I'm going with the semi-dedicated package.
I still have a few days before Lunarpages gives me to boot some hopefully I can get eveything transfered without problems.
Cowboysfan
Sun 28th Nov '04, 5:15pm
I'm going to try www.f5hosting.com (http://www.f5hosting.com/) I looked at everything and they seem okay (for now). I'm going with the semi-dedicated package.
I still have a few days before Lunarpages gives me to boot some hopefully I can get eveything transfered without problems.
I am using f5hosting and have had nothing to complain about. The are very helpful with Vbulletin as well. great uptime and quick support
manguish
Mon 29th Nov '04, 1:48pm
I'm going to try www.f5hosting.com (http://www.f5hosting.com/) I looked at everything and they seem okay (for now). I'm going with the semi-dedicated package.
I still have a few days before Lunarpages gives me to boot some hopefully I can get eveything transfered without problems.
F5 rock.
Best host i've had yet.
They'll bend over backwards to help you and are vb "experts" too. Free upgrades, installs you name it.
A+++
Winchester
Mon 29th Nov '04, 6:23pm
Lunarpages have been a complete nightmare for me :(
I signed up on their voyager plan before I read all of this stuff about how anti vBulletin they were ( wasn't mentioned in the pre-sales info ).
My forums ran fine until I decided to upgrade to the Enterprise plan ( semi dedicated ) to avoid any future problems. I don't run a large forum.
BIG MISTAKE :mad:
My forums are going down at least 5 times a day ( server load in cPanel goes through the roof - i know that is not always to be relied upon per lunar ). I've had everything switched off that could cause server issues from day one.
I've raised support tickets with them, and was told to do tracerts. I then get replies saying that I'm on a shared server, and this is to be expected.
I don't feel I can push the issue with them because of their history of removing accounts and their policy on vBulletin. I post on the lunar message board about slow connection times to mine and other lunar websites, and they treat me like I'm mad !
Haven't had the money up until now to move, but payday is here.......and it's my number 1 priority.
It's embarrassing/frustrating and has made my nerves bad !
I HATE LUNARPAGES !!!!! :mad:
sross
Mon 29th Nov '04, 6:46pm
LUNARPAGES SCREWED ME HARD!!! %^#&$^%^!!!
not only did they quarantine me with no notice whatsoever, but the server the quarantined me on was falling over every 5-10 minutes. I told them the server was falling over constantly and I am trying to move my site but the server keeps going down! They replied "sorry, that server is unsupported". I was so freaking pissed off. Anyway I signed on with http://www.realwebhost.com (http://www.realwebhost.com/) on a semi-dedicated hosting plan. These dudes provide what they sell and I've not had a single outage since. They also migrated my 1.5gig site for me, I didn't have to do anything other than change dns and bam, I was back up. This all took less than a few hours, I was amazed. I am ecstatic with their service levels and uptime, they are not resellers, this is solid hosting with solid support. My forum/site does about 60 gig a month bandwidth and I'm loving it. You can visit my site here http://www.apug.org (http://www.apug.org/) good luck!!
Winchester
Mon 29th Nov '04, 7:09pm
They are the people I'm looking at :D
Looks good.
Probably just the anger talking (need to calm down), but I am so tempted to take copies of the lunarpages sales site/my support ticket replies and copies of their forum threads and my inbox full (and I mean full) of "failed to connect" to a solicitor.
Don't know what chance I have of suing them from the UK, but I'm that angry !
99.9% Uptime my ****
Winchester
Mon 29th Nov '04, 7:25pm
Moving House
Getting Married
Driving Tests
Being made redundant
all are said to be some of the most stressful events in life. Been through them all.
Add lunarpages to that list.
I'm going to shut up now, and sorry for going on about it !
sross
Tue 30th Nov '04, 4:22am
I feel your pain. You think you are paying for something only to find when you use 1/4th of the product you are told your site is too resource intensive and are shut down! I mean how can you use all they offer without being "resource intensive"?! If they want to say that, then fine I will move my site, but give me warning and help me move it, not only did they chuck my site on a crap server constantly crashing, but they transferred it via an old backup so I lost over half a days posts and new registrations -all of this with no warning whatsoever. They could have contacted me about this and I could have locked my forums and moved. I feel for any vb users who go with them.
Curtis H.
Tue 30th Nov '04, 10:33pm
I'm going to try www.f5hosting.com (http://www.f5hosting.com/) I looked at everything and they seem okay (for now). I'm going with the semi-dedicated package.
You should be happy with F5hosting. I've been with them for more than 3 years. And that's saying alot!
Forum-Style
Fri 3rd Dec '04, 2:52am
My view would be is why not take the time to contact vB themselfs, Once we moved our company based forum to vB from IPB we noticed a increase in load, we then contacted vB and got help from them, now our server loads sits a .02%, Why cant others hosting companys do this. I mean its in the best intrest for all web hosters like myself, and there customers to think ahead and make sure that the server is set up for this.
People dont want to buy hosting and then find out that its causes to much strain on a server and end up having to move. We brought new servers ourselfs to make sure that we allow any forum software allowed on our hosting, and if a site becomes to much, we will look into that and find out why, i mean vB has alot of extras that can be turned off to save loading servers to much.
Infantrymen
Fri 3rd Dec '04, 2:11pm
I feel your pain. You think you are paying for something only to find when you use 1/4th of the product you are told your site is too resource intensive and are shut down! I mean how can you use all they offer without being "resource intensive"?! If they want to say that, then fine I will move my site, but give me warning and help me move it, not only did they chuck my site on a crap server constantly crashing, but they transferred it via an old backup so I lost over half a days posts and new registrations -all of this with no warning whatsoever. They could have contacted me about this and I could have locked my forums and moved. I feel for any vb users who go with them.
I also lost about 10 days worth or posts and new registrations because they shut me down before I could get a new backup. F#c%ers!
What a pain...............
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