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View Full Version : vbulletintemplates.com (a major headache)



Almax
Thu 8th Jan '04, 8:28am
You do not have permission to access the page that you were trying to. Are you trying to edit someone else's post or trying to access administrative features? Check that you are allowed to perform this action in the Forum Rules.
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
This seems to be all i get for the last YEAR no one will help me FIX IT
i get make sure your licence e-mail is the same as on here !!!!!!
WELL IT IS ......i dunno wots wrong but its a major headache
I have done everything possible cleared cookies re installed new OS everything
MULTI checked my e-mail which is correct, but nothing
I cant even POST on vbulletintemplates.com hence the reason why i am posting here again !!!!
I did have the same issue @ vb.org with my username but on a change of username everything worked, however this is not the case on vbulletintemplates.com
i did get a reply about 7 months ago saying oh d00d your not validated your e-mail heres the link lol...............well i DID & it still dont work so what now ???
Can somebody PLEASE delete the account Almax on vbulletintemplates.com & i will try re-registering

Brad.loo
Thu 8th Jan '04, 8:47am
Hi, we know of the problems at vBulletintemplates.com and they will be fixed as soon as possible. At the moment are lone admin is busy with his projects, I was suppose to become a admin, and im guessing he is still planning on making me one but so far the board remains on beta 6 and im still a s-mod.

Atm I am asking anyone having problems to email me at brad[at]kousetsu.net and I will look and fix each problem when I am able to access the admin cp.

Almax
Thu 8th Jan '04, 8:53am
Ch33rs Brad can u fix my access ??? asked Tony in the past but he said he had to ask saintdog...........got a link sent and so the story goes on as in the first thread

Brad.loo
Thu 8th Jan '04, 9:00am
Tony and I both have the same access, but when I have access to the admin cp I will work with you to get this fixed.

Brad.loo
Thu 8th Jan '04, 9:05am
I checked your account (I cant edit it) and it is awaiting email confirmation. did you get a email from the board when you signed up?

Almax
Thu 8th Jan '04, 3:14pm
i did get a reply about 7 months ago saying oh d00d your not validated your e-mail heres the link lol...............well i DID & it still dont work so what now ???
as i said saintdog sent me the link again to validate but it does not do it !!!!!

wacnstac
Thu 8th Jan '04, 3:35pm
I've registered over there 3 times now in the last week and never received the email verification email. I've registered under the same email addresses which I have on file here at vbulletin to be valid addresses for my account. The registration system over there blows to say the least!

I've registered over there under two names now "wacnstac" and "darkspruce". Perhaps I'll keep registering one new name per day until they fix their site. Why does it need to do email verification anyway since it is sharing the registration info with this site?

Danbc
Fri 9th Jan '04, 4:04am
Brad.loo:

Can you check my account aswell, itīs on the dc@maax.dk mailaccount, dunno if itīs the same problem as Almax or Iīm for some reason banned on the site? If banned, it would be awefully nice to know why :)

Brad.loo
Fri 9th Jan '04, 5:14am
as i said saintdog sent me the link again to validate but it does not do it !!!!!
I was refering to the email sent to you when you register.

Wacnstac thanks for the report *puts that on the problems list*

Danbc I cannot check account by email, if you give me your username ill be more then happy to check it.

I know you guys are frustrated by this and I promise that once I can I will do everything to get these problems with vBt resolved, they are problems we really shouldent have and I agree it is taking way to long to get them fixed, I am going to send a email to saintdog and direct him towards this thread.

SaintDog
Fri 9th Jan '04, 5:27am
Currently, I do not have access to the vBTD e-mail accounts nor the official vBulletinTemplates e-mail so I can't set it to something that is not going to work. I know of the problem and have sent John an e-mail, though please understand, he is a very busy person and he usually does not answer in a 2-3 hour period so time is needed.

wacnstac
Fri 9th Jan '04, 12:27pm
Well if he's too busy to answer the emails I have sent him for over a week perhaps vbulletin should find a new partner website for styles and templates.

SaintDog
Fri 9th Jan '04, 1:11pm
Once again, I cannot answer e-mails of which I cannot access....My company's e-mail addresses are not for personal use, they are for support for our customers, please understand this. We have received 100's of e-mails to ViperHost e-mail accounts when nothing should be coming this way as we do not openly ask for such.

vBulletinTemplates will be dealt with, though I can only receive mail from an e-mail I can access, I am sorry if your account is within the holding, but I do stand that company e-mails are not for personal use.

wacnstac
Fri 9th Jan '04, 2:24pm
Whatever. The bottom line from a customer perspective is that the website cannot be accessed and that customer support is poor.

Kier
Fri 9th Jan '04, 2:49pm
SaintDog - any emails you would have once sent to John should now be addressed to me.

Almax
Fri 9th Jan '04, 6:18pm
Whatever. The bottom line from a customer perspective is that the website cannot be accessed and that customer support is poor.HERE HERE !!! /me gives wacnstac a piggy back & we wave banners

============== HELP THE FORGOTTEN ONES ==============

6 months + in this prison cell they call e-mail validation is hell
& it dont work anyway MAJOR BUG....i told you from the start

wacnstac
Fri 9th Jan '04, 7:43pm
HERE HERE !!! /me gives wacnstac a piggy back & we wave banners

============== HELP THE FORGOTTEN ONES ==============

6 months + in this prison cell they call e-mail validation is hell
& it dont work anyway MAJOR BUG....i told you from the start
Yep.

wacnstac
Sun 11th Jan '04, 1:35am
Still waiting.......

SaintDog
Sun 11th Jan '04, 3:49am
I am in contact with Kier as he asked, so please bare with me.

Danbc
Mon 12th Jan '04, 3:49pm
Brad.loo:

I dunno if You did anything or not, but after a loong time I suddenly have access :)

Thanks!

wacnstac
Mon 12th Jan '04, 5:17pm
Not me.... still can't get in.

wacnstac
Mon 12th Jan '04, 6:55pm
We cannot do anything about that.
The problem is on vb.com, neither vbt nor we have influence in the license
system.

Normaly it helps if you enter your email into all three fields..
Nice, so can anybody at vb.com help me get in?????

Steve Machol
Mon 12th Jan '04, 7:22pm
None of us have Admin status there. Sorry.

wacnstac
Mon 12th Jan '04, 8:19pm
So who do I contact about getting onto that site. Both parties have now passed the buck.

Steve Machol
Mon 12th Jan '04, 8:34pm
The people responsible for vBulletinTemplates.com are the webmaster and Admins of that site.

wacnstac
Tue 13th Jan '04, 11:11pm
Hello, is there anybody that browses here who is in an admin position over there? I'll keep trying here as I get no response whatsover over there via email or posts.

The email I entered over there does not match the PRIMARY email address that I have over here, but it does match one of the addresses that I have entered for support. Is that supposed to be good enough? I cannot change my email at vbtemplates.com to match my primary email over here as it says "email in use". Perhaps I have a very old account there that I have forgot about?

Cary
Wed 14th Jan '04, 1:28am
wacnstac: currently you are in the 'Users Awaiting Email Confirmation' group over at vbulletintemplates.com - If you still have the welcome email from them, open it up and click on the link to activate your account.

wacnstac
Wed 14th Jan '04, 9:46am
No matter what I do, no matter how many times I sign up with different email addys (not free ones at yahoo, or hotmail mind you), I never get a confirmation email from that site. I even tried a password retreival last night to be sent to my email address and I never got the email.

Wayne Luke
Wed 14th Jan '04, 12:25pm
What do your mail logs say? Are you blocking the domain for some reason?

wacnstac
Wed 14th Jan '04, 1:01pm
My mail logs? I am not blocking that domain! Is there a way to have it resend my email verification message?

wacnstac
Wed 14th Jan '04, 4:52pm
It's definitely not just me.

http://www.vbulletin.org/forum/showthread.php?p=462450#post462450

Brad.loo
Thu 15th Jan '04, 1:29pm
http://www.vbulletintemplates.com/mods/showthread.php?t=5201

Brad.loo
Thu 15th Jan '04, 1:34pm
You can have your activation email re-sent here:

http://www.vbulletintemplates.com/mods/register.php?do=requestemail

pablo
Thu 15th Jan '04, 1:37pm
still on gamma 6 eh ? :p

wacnstac
Thu 15th Jan '04, 1:40pm
I'm trying it now. We'll see what happens if anything.

wacnstac
Thu 15th Jan '04, 1:50pm
We'll I'll be darned. After two weeks, I'm in!