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View Full Version : Hello??? Installation help??


Teresa
Mon 12th Feb '01, 11:29pm
On Feb 7 I paid for the software and the first time installation service. I'm very anxious to get started, and haven't heard anything about getting it installed!

I've emailed support, no response.

It sounds like you guys are busy, but a response would be very nice. Maybe there is something I'm supposed to be doing????

Please help.
Thanks

Martin
Tue 13th Feb '01, 12:05am
I'll make sure James sees this :)

Teresa
Tue 13th Feb '01, 1:47am
Thank you. I appreciate it....

Teresa
Wed 14th Feb '01, 12:33am
Still haven't heard from anybody!!

Okay, so is there anyone else out there who can install this on my hosting company's location for my new website? The hosting company I use is Prohosting.

Also, is this typical support response time? Or is it because they are in the middle of the new release?

Martin
Wed 14th Feb '01, 7:49am
right now it's BTTW with the release. Let me get his attention again :)

WildWayz
Fri 16th Feb '01, 10:16am
Teresa, I would offer to set it up for you, but as I do not work for Jelsoft, then I cannot offer (you said u paid the installation option).

James

Teresa
Fri 16th Feb '01, 12:16pm
Thanks for the offer, but they are working on it. So, hopefully I'll have it soon.

Thanks much,

WildWayz
Fri 16th Feb '01, 5:58pm
Excellent news!

Welcome aboard this excellent flagship called vBulletin :)

--James