Andrew111888
Thu 15th May '03, 7:18pm
I suggest you stay away from them. I have used them for about two months, and now I am beginning to see some things wrong.
First, the quota and bandwidth stats don't update. I logged into my cp the other day, and it still says my quota is using one mb, when my database alone is 8 times that.
Second, no support forum. Big thumbs down.
Third, they are incompetent. The past few days I and my other users have been getting error messages, lagging, or pages not loading at all quite a bit of the time. I called them today, and they tell me "It's not a server issue." Yes, it is a server issue, as I have not done anything that would cause these things to occur.
Phone support is essentially worthless. Out of the ten or eleven times I have called during business hours for support, I have only been connected to somebody one time, which happens to be today.
E-mail support sometimes goes ignored, or takes days to reply.
All in all, they look good, but I suggest you steer clear. I wasted $70 on it, don't do the same.
First, the quota and bandwidth stats don't update. I logged into my cp the other day, and it still says my quota is using one mb, when my database alone is 8 times that.
Second, no support forum. Big thumbs down.
Third, they are incompetent. The past few days I and my other users have been getting error messages, lagging, or pages not loading at all quite a bit of the time. I called them today, and they tell me "It's not a server issue." Yes, it is a server issue, as I have not done anything that would cause these things to occur.
Phone support is essentially worthless. Out of the ten or eleven times I have called during business hours for support, I have only been connected to somebody one time, which happens to be today.
E-mail support sometimes goes ignored, or takes days to reply.
All in all, they look good, but I suggest you steer clear. I wasted $70 on it, don't do the same.