current customer question

[bjooz]

I already have Vbulletin running on one of my websites. I have another website under way, and want to install vb on it as well. I a bit confussed, or should I say concerned that there might be a confussion when I go to purchase another seperate lisences. Will there be any miss up as to which vb program is point to which site, and will I have to sign up as on a different account to do this etc?

thanks

[Scott MacVicar]

you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.

[bjooz]

you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.


so in other words, all I have to do is just download the program again from my members area and be sure to purchase a new seperate lisence, which then will appear in a second table with my current lisence.

pretty simple. thanks

[Scott MacVicar]

yep thats all that will happen.

Another license is associated with your customer number and that table in the members area index with the current license simply has another row with more or less identical data.

Different license number and different expiry date.

[Equ1n0x]

you should use the seperate files as there is data which corresponds to the license that the file belongs to in each installation of vBulletin.

Any new licenses will just appear in the table in the members area and your priority support form increases from 3 to 6 i believe.


Apparently not, I have 2 licences, and 3 additional email address's, I just contacted Steve from support about it, and I only have 3 per login, NOT licence.

Does this mean I should purchase my next licence under the missus's name or something? :confused: :confused: :confused:

[Scott MacVicar]

you must have used different emails when purchaing the three licenses, if you put in a support ticket i'm sure steve or someone will join the licenses under one customer number.

[Equ1n0x]

you must have used different emails when purchaing the three licenses, if you put in a support ticket i'm sure steve or someone will join the licenses under one customer number.


Sorry mate, they aint, they are under same name, ive been talking with Steve from support, i have to have one under a different name, email, and login, to get 6...

I only have one name! :o

[Equ1n0x]

If your licenses are under the same login, then you are limited to just three extra email slots.


(From support query)

[Scott MacVicar]

curiously i have two licenses and six names under priority support.

I'll check the code for it later.

[Equ1n0x]

curiously i have two licenses and six names under priority support.

I'll check the code for it later.


Ok, thanks Scott, will check it again later =)

[Steve Machol]

I've only got 3 Scott, and I have two licenses under the same login.

[Equ1n0x]

*bump*

[Equ1n0x]

*bump*

[Andy Z]

Please do not bump posts, it annoying. Ask for an update in your supprot ticket.

[Equ1n0x]

sorry, support ticket didnt get me anywhere...

*remembers not to bump, and to pester staff instead... :p *

[Floris]

so in other words, all I have to do is just download the program again from my members area

again? no.

If you purchase another license, it will get another license number, you should use that .zip file for that new license number.

Yes, it is in the same members area.

[Floris]

I've only got 3 Scott, and I have two licenses under the same login. Same here, 2 licenses, 3 email box's. (last time I checked)

[Equ1n0x]

We allow you to enter up to 3 email addresses per license here, which are designated to receive priority support on our community forums.


(From http://www.vbulletin.com/members/forums.php)

[Scott MacVicar]

are your current 3 filled?
Try that and see if another three appear.

[Floris]

Uhm... there is a thought.

But I have to disappoint you,
/me puts 10$ on it that it won't display another 3 box's.



[edit]
Yep, (easy money)

I have the owners email, + 3 additional fields (4 in total as always) it didn't show 3 additional fields for the second license.

[Equ1n0x]

are your current 3 filled?
Try that and see if another three appear.

Tried it mate, first thing I did :\