VO help??

[pipi]

Does anyone knows whats going on with VO server? all server went down for 11 hrs....still not working now.

thanks

[Steve Machol]

VO has lots of servers. Have you checked their forums? They are usually pretty good at keeping people updated on what's going on.

http://www.venturesonline.com/forums/

[pipi]

Yes~~I notied it...But server not found, and Online helpdesk was down too.

[Steve Machol]

Do you know which server you are on? here's their server status page:

http://voinfo.net/search.pl?topic=11

[pipi]

I forgot~I was used old plan V650~~

Can you access this forum?
http://www.venturesonline.com/forums/

all links to VO are not working to me...

[Steve Machol]

Yes that link works for me. Maybe you have ISP problems. What's the URL to your forums and I'll check it out.

[pipi]

thats strange~~~I was in Aisa~~I check my ISP.


Thanks you very much~~

[walter]

Everything working fine for me...

[ccd1]

Originally posted by pipi
thats strange~~~I was in Aisa~~I check my ISP.


Thanks you very much~~

Yup, sometimes (although very rarely) I have a hard time connecting to American sites from Japan.

[pipi]

sigh~~I checked with my ISP..they said VO blocked all IP from them, thats why can not access to all VO server, dont know whats going on with this matter.

Does anyone know VO tech. guy ICQ# that i can get some help?

many thanks~~

[ccd1]

Send a help desk ticket.

[orca]

I guess helpdesk won't work if he cannot reach any VO server. I think there's someone from VO around here. Just don't remember his name. Else email them.

[TheMMiz]

Taken from VOINFO.net

There is a routing issue on the Internet due to Reach Network's peering. This is affecting some of our overseas customers. We have tried to route around it on our end, but are unable to influence the path away from this route point. They continue to advertise routes but are not able to forward the traffic, thus blackholing some of the Internet. We are trying to contact someone to fix it at their end, but are not able to reach anyone. We have notified our carriers, and they are activley working it.

[pipi]

thats bad~~~ I try today, but no lucky. (2 days)
VO should catch them fix this happen in hurry~~~otherwise they will lost a lot overseas customers which like me. :confused:

[Koss]

did you try to email them?


sales@venturesonline.com
info@venturesonline.com
abuse@venturesonline.com
billing@venturesonline.com