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View Full Version : Who's fault is this problem?? ~ Help

N9ne
Fri 28th Jun '02, 4:56pm
Ok well try accessing www.sdsym.com and you will get 500 errors, DNS errors and what not. I cannot ftp into my account.

The only way to access my site is via the IP which is 64.191.3.99.

So I have a strange problem right there. I can FTP into my account with the IP, I can view my site with the IP, but who wants to do that when I have the domain sdsym.com...?

I registered my domain name with godaddy.com

So my question is, who's problem is this? I didn't do anything to cause it, is it the host, or is it the place I bought the domain from...or is it just a mystery?

If you need any more information, please just ask here, I'm fuming because I haven't got a reply from my host about this for hours, they aren't even on AIM at the moment, and haven't been since this problem occured.

Thanks for any help...:)

I hope someone can shed some light on the situation, and on my day :( because these kind of things bring me down, especially it being a good day, I come home to find my other 3 admins moaning and fuming about the site being down for 24 hours!
Steve Machol
Fri 28th Jun '02, 4:59pm
How long ago did you register that domain name? It can take anywkere from 2-4 days for domain to completely propagate through the root nameservers.
DirectPixel
Fri 28th Jun '02, 5:00pm
Did you set the nameservers correctly?
N9ne
Fri 28th Jun '02, 5:12pm
Registered it about 3 weeks ago, it was working 2 days ago, but now things have stopped working...

I didn't modify any nameservers.
Steve Machol
Fri 28th Jun '02, 5:17pm
Who is doing the name service for that domain? You need to contact them and have them fix the DNS records or the server.
DirectPixel
Fri 28th Jun '02, 5:18pm
It seems very likely that your nameserver is down, as it probably couldn't be an ISP problem, as I'm also having problems accessing the site.
DirectPixel
Fri 28th Jun '02, 5:18pm
Darn, smachol, always one step in front of me.:p
N9ne
Fri 28th Jun '02, 5:24pm
Originally posted by smachol
Who is doing the name service for that domain? You need to contact them and have them fix the DNS records or the server.

the name service? I bought the domain name with godaddy.com...my hosting is with nocster.net, so who do I contact?
DirectPixel
Fri 28th Jun '02, 5:26pm
You contact your host.:)


EDIT: w00t! Finally beat Steve to a question, lol (This is the highlight of my boring week)
Steve Machol
Fri 28th Jun '02, 5:27pm
My guess would be your host, but it's possible that Godaddy is acting as your nameseerver for this domain. Let me check the 'whois' records.
Steve Machol
Fri 28th Jun '02, 5:28pm
Originally posted by eiSecure
EDIT: w00t! Finally beat Steve to a question, lol (This is the highlight of my boring week) Easily amused, aren't we? ;)
Steve Machol
Fri 28th Jun '02, 5:29pm
Yep - your host:

Domain Name: SDSYM.COM
Registrar: GO DADDY SOFTWARE, INC.
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS1.NOCSTER.NET
Name Server: NS2.NOCSTER.NET
Updated Date: 07-jun-2002
DirectPixel
Fri 28th Jun '02, 5:32pm
Originally posted by smachol
Easily amused, aren't we? ;) It's good to be easily amused and impressed.

That way, you can call everything in life a success.:)
N9ne
Fri 28th Jun '02, 5:43pm
Well I E-Mailed Nocster about five hours ago with this problem, no reply as of yet.
The Prohacker
Fri 28th Jun '02, 6:19pm
Nocster has had a few network and dns issues today...

If you'll try to open your support page that the support script should have sent you, you will see an error...

Last I was told they are working on the problems...

You might try to AIM BurstCSM..
N9ne
Fri 28th Jun '02, 6:26pm
Originally posted by The Prohacker
Nocster has had a few network and dns issues today...

If you'll try to open your support page that the support script should have sent you, you will see an error...

Last I was told they are working on the problems...

You might try to AIM BurstCSM..

Hey, are you on Nocster?
The Prohacker
Fri 28th Jun '02, 6:45pm
Originally posted by N9ne


Hey, are you on Nocster?

Yeah I have a nocster server...
N9ne
Fri 28th Jun '02, 6:55pm
And you are experiencing the same problems I am?

(this is just to find out if it's just me or everyone on the serveR)
The Prohacker
Fri 28th Jun '02, 7:04pm
Originally posted by N9ne
And you are experiencing the same problems I am?

(this is just to find out if it's just me or everyone on the serveR)

Nope, I have my own server and my own nameservers...

Although some prick rebooted my server without letting me know.. So heads are gonna roll :D