Staff is quite slow....

[that one guy]

How come you take a year to respond to your e-mails?
I sent 3, I'm in desperate need of my account info so I can re-download vB and upgrade because my board got messed up after I uninstalled a few hacks.........I would like to get it back online A.S.A.P. and I guess that does'nt mean much to you all. If your customers are important as you make them out to be, why are they overlooked? :(
Can I please have my password and customer number e-mailed to my new address please?
BigMailBox.com shut down their free accounts to websites, which mine was hosted through, and that was my e-mail address of record and therefore, I can't get any info. ;).
Can I get some answers, and maybe my member number and password?

[Steve Machol]

Did you send a request to support@vbulletin,.com with all your customer info? If so, what name did you send this under and I'll flag the issue for you.

[that one guy]

Thanks, I really appreciate it.
My name is Nick Garver it was sent from the E-Mail address
Nickgarver03@hotmail.com
my previous e-mail address was nickgarver@digitalhiphop.net which I can no longer access.

[that one guy]

Originally posted by smachol
Did you send a request to support@vbulletin,.com with all your customer info?

Yeah I did that also

[Steve Machol]

I couldn't find an open ticket under that name. :confused:

[Freddie Bingham]

The form states that you should expect to wait 24-48 hours for responses. It's just now been 24 hours since your ticket was submitted.

[that one guy]

Originally posted by smachol
I couldn't find an open ticket under that name. :confused:

Well, I just got it e-mailed, thanks. :)

[that one guy]

Originally posted by freddie
The form states that you should expect to wait 24-48 hours for responses. It's just now been 24 hours since your ticket was submitted.

I just realized that also, like I said, I'm just really anxious to get it back up. Thanks though ;).