Support Ticket deleted?

[Ramsesx]

On Wednesday I have sent a support ticket with the questions
1) why I did not received a confirmation of my suite order from the pre-sale offer via email.
I selected payment by wire transfer. Order #1BAA8D77E26F
2) if I can transfer 1 other license from vbulletin-germany.com to vbulletin.com

no 2 is now obsolete but please give me an answer to no1. Thank you.

[Wayne Luke]

Emails are sent when the purchase is through processing. I show your transaction as pending still. Once processed, we'll send you the license information.

[Ramsesx]

Emails are sent when the purchase is through processing. I show your transaction as pending still. Once processed, we'll send you the license information.
Thank you Wayne.