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View Full Version : vBulletin deleting threads!?



therczone
Tue 13th Oct '09, 8:50pm
How about instead of deleting threads, you make an announcement clarifying and explaining the new changes, which according to my poll, more than 3/4 are outraged over!

How do you feel about the vBulletin price changes?

Absolutely unacceptable, unwarranted and with little-to-no notice - 71 (82.56%)
It's ok, although I'd prefer if it was cheaper - 11 (12.79%)
I love it - 4 (4.65%)

EDIT: I like how the last reply to the thread, before being deleted, was (and I quote) "Looks like a Law Suit in the making if you ask me!!". It's not like deleting all the negative feedback is going to make a difference.. every existing customer got the e-mail.. so stop trying to hide the truth.

Heavier
Tue 13th Oct '09, 8:53pm
It seems they are embarrassed by this overwhelmingly critical reaction. Clearly they didn't intend to market toward all their license owners, this is all just a horrible misfire that they'd rather bury or ignore.

It is interesting though. This is the longest I've ever spent browsing this forum.

monForum
Tue 13th Oct '09, 8:56pm
Still, censoring customer feedback and questions, and hiding unfavourable reactions, is hardly reputable as a business tactic.

The 'Who else is outraged?' thread with poll included a whole host of perfectly legitimate questions regarding vB 4, which is what this whole section of the vbulletin.com forum is supposed to be for: pre-sales questions.

I can see no legitimate reason for vB deleting it and censoring its customers in this way.

vertigo jones
Tue 13th Oct '09, 8:56pm
Nothing says we don't care what you think like deleting your comments. I struggle to think how this situation could be handled more poorly.

Ray Morgan
Tue 13th Oct '09, 8:57pm
This discussion is appropriate for the Licensed Customer Feedback forum; not here.