PDA

View Full Version : Cannot Manage/Create Usernames



DerrickFL
Fri 20th Mar '09, 5:57pm
I recently started getting "Cannot display this webpage" error when trying to manage usernames through the AdminCP, along when someone tries to sign up. Part of the error I get is:

Most likely causes:

<LI id=causeNotConnected>You are not connected to the Internet. <LI id=causeSiteProblem>The website is encountering problems.
There might be a typing error in the address.
I'm able to manage everything else within the AdminCP. Even the forums are working 100% fine. I just cannot update/create usernames.

I contacted my web host provider. They took a look at my account and saw nothing wrong with any connections with the forums via MySQL, etc.

Does anyone know what could be causing this problem and how to go about fixing it?

Steve Machol
Fri 20th Mar '09, 6:37pm
You need to contact your ISP, not your webhost.

DerrickFL
Fri 20th Mar '09, 6:46pm
I do not believe this would be my ISP. Everyone who attempts to register for a new username gets the same errors.

Steve Machol
Fri 20th Mar '09, 6:48pm
This error:

"Cannot display this webpage"

...is either your webhost, or ISP. There really are no other options. I suspect your host really didn't investigate this very closely.

DerrickFL
Fri 20th Mar '09, 6:59pm
I believe you are correct. Because the forums were working fine until this afternoon.

DerrickFL
Fri 20th Mar '09, 10:05pm
Problem fixed. Had my firewall too high. :eek: