25% of users fail to import

[MoveForward]

Hi,
I'm trying to convert a phpbb3 board to vb and most of it works fine apart from one issue. When running the user import module I get a lot of fails - around 25% and I can't figure why.

Does anyone know of any common issues why certain users may fail to import. And does impex have any logging to help understand why the user failed?

Thanks
Bob

[Jerry]

Because they aren't users, they are fake user accounts in phpBB3 for bots. They don't have emails, which are a mandatory field in vBulletin, so failed out.

[MoveForward]

Because they aren't users, they are fake user accounts in phpBB3 for bots. They don't have emails, which are a mandatory field in vBulletin, so failed out.

Thanks Jerry. I did check that and found about 100 of those types of accounts. However I am still getting around 1500 users failing to import (out of around 6000). I have checked their accounts on phpbb3 and all looks fine with them. Can you think of any other reasons why a large number of users would fail to import. All the the user groups were imported correctly.

???
Thanks
Bob

[Jerry]

You can edit the ImpExConfig file to :



define('step_through', true);


Then see the error that is reported.

Or add this :



define('impexdebug', true);


Then browse though the table impexerror to get the source id's and the field they were failed on.

[MoveForward]

You can edit the ImpExConfig file to :



define('step_through', true);
Then see the error that is reported.

Or add this :



define('impexdebug', true);
Then browse though the table impexerror to get the source id's and the field they were failed on.

Hi Jerry,
Thanks for the help. It helped me identify and rectify a few issues:

1. The Inactive users from phpbb3 were not being copied over. I thought these could go into the not authorised vb group. But I just deleted them out as they were mostly junk.

2. A usergroup had been deleted but there were still users assigned to it in phpbb.

One strange report that is currently happening is I am getting a large fail count (660) still but the number of users being imported is nearly 100%. When running through the module, the errors look like this:



Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported
Failed :: User not imported

[Jerry]

Any clues in the impexerror table ?