Upgrade error "..does not appear to be running the version that was downloaded"

[xmobile]

I'm using vbulletin 3.8.0 beta 2. I try to updrade to 3.8.0 beta 3 but I received message:



Your vBulletin (3.8.0 Beta 2) does not appear to be running the version that was downloaded (3.8.0 Beta 4).
This generally means your upgrade was not successful. Please ensure that you have uploaded the latest files and click here to try again.
If you are sure you wish to continue with this part of the upgrade, click here.


I was try to upgrade to 3.8.0 beta 4 but I have the same problem.

My server specs:
Windows 2003 Enterprise Dedicated
PHP Fast CGI with IIS 6 Full patch
VBB 3.8.0 beta 2 with vBSEO and vBSEO Sitemap
PHP 5.2.6 / MySQL 5.0.51a

---------------------

I try uninstall all mod and upgrade again but nothing change.

I test to upgrade with old database (3.8.0 beta) and Upgrade System work perfectly => This error appear because some problem from mySQL Database.

Please help me to resolve this problem.

Thanks

[schwab2clarkson]

Because it is a BETA version it is unstable so it's best to either download the 3.7 latest STABLE verson....
Beta versions are usually buggy

[beishe8]

VBB 3.8.0 beta 2 with vBSEO and vBSEO Sitemap

Perhaps there is a conflict with vBSO?

[Zachery]

I would suggest redownloading the package, extracting it, and reuploading over the old files. Make sure they get overwritten.

[xmobile]

I would suggest redownloading the package, extracting it, and reuploading over the old files. Make sure they get overwritten.

I think this error from atabase. Because I can upgrade from backed up database (DB of VBB 3.8.0 beta 1) but can not with current database (VBB 3.8.0 beta 2)

[jarod1981®]

Hello xmobile,

have you resolve this issue?
Because I have the same problem, I am using vB 3.7.3 and I can't upgrade to 3.8.0

Thank you

[tormodg]

Same problem here, going from vb 3.7.2 to 3.8. Never had this issue before. Tried to upload the files twice.

[Gabrielt]

Same here when upgrading from 3.7.4 PL1 to 3.8.0 final:

Your vBulletin (3.8.0 Release Candidate 2) does not appear to be running the version that was downloaded (3.8.0).

This generally means your upgrade was not successful. Please ensure that you have uploaded the latest files and click here to try again.
If you are sure you wish to continue with this part of the upgrade, click here.

I downloaded and uploaded the correct files two times.

Gabriel.

[Gabrielt]

Fixed this by:

1. Forcing the installation ("If you are sure you wish to continue with this part of the upgrade, click here").

2. Running this query:

update setting set value='3.8.0' where varname='templateversion';

3. Updating the datastore cache by running tools.php.

I hope this helps other people as well.

Thanks,
Gabriel.

[Zachery]

You should not do this, ever, doing this could have drasticly bad end results.

If you get an error like that you should reupload the files, and re-run install/upgrade.php.


If the error continues you should open a support ticket.