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MJFDDS
Tue 25th Nov '08, 3:44pm
I am having problems upgrading from v 3.7.3 to 3.7.4. I am using hostgator and when I do the FTP I am unsure where to put the "uplaod" files. My forum is currently located under the public_html.

This is a brand new forum with no post's as of yet so I have been playing around with trying to get this to work. I also would appreciate if somebody could give me some insight on how to back up the forum from the hostgator cpanel.

TIA

WEBDosser
Tue 25th Nov '08, 3:58pm
your forums is located in public_html.. then upload everything in the upload folder to that location..

does HG use cPanel?..

MJFDDS
Tue 25th Nov '08, 4:11pm
your forums is located in public_html.. then upload everything in the upload folder to that location..

does HG use cPanel?..

I uploaded everything from the upload folder there, but the installation process takes me through everything for 3.7.3 not 3.7.4.

Yes, Hostgator uses cpanel.

WEBDosser
Tue 25th Nov '08, 4:20pm
you did run admincp/install/upgrade.php & not install.php?.

MJFDDS
Tue 25th Nov '08, 4:23pm
Yes, I ran install/upgrade.php. It seems like the installer cant find the upgrade files.

WEBDosser
Tue 25th Nov '08, 4:25pm
what error are you seeing?.. and cpanel has backup in it.

MJFDDS
Tue 25th Nov '08, 4:29pm
When I run the upgrade I see in the upper right hand corner that it is installing version 3.7.3. I don't get any error.

Thanks for your help!!

beishe8
Tue 25th Nov '08, 5:26pm
I am having problems upgrading from v 3.7.3 to 3.7.4. I am using hostgator and when I do the FTP I am unsure where to put the "uplaod" files. My forum is currently located under the public_html.

This is a brand new forum with no post's as of yet so I have been playing around with trying to get this to work. I also would appreciate if somebody could give me some insight on how to back up the forum from the hostgator cpanel.

TIA
Change the name of "upload" to "yourforum"
Upload it to public_html

Database backup:
Look for phpmyadmin.
Choose your database for your forum.
Export




When I run the upgrade I see in the upper right hand corner that it is installing version 3.7.3. I don't get any error.
Probably you uploaded the files to the wrong place.
or
Uploaded the wrong version of the software.

MJFDDS
Tue 25th Nov '08, 5:38pm
Thanks for the help I figured it out! However, It does not seem that it installed patch level 1, only 3.7.4. How do I know if PL 1 is installed? It should show PL 1 at the bottom of the page right?

beishe8
Tue 25th Nov '08, 7:04pm
Thanks for the help I figured it out! However, It does not seem that it installed patch level 1, only 3.7.4. How do I know if PL 1 is installed? It should show PL 1 at the bottom of the page right?

Check in the Admin CP.