Don't buy sites from dead owners

[michaelsilvia]

I hope everyone see this and helps decide if they want to purchase a vB license. If the original owner of the license DIES you are out of luck. If the original owner of the license refuses to send an e-mail you are out of luck.

This is pathetic leadership. This is a decision I would expect from someone that has no clue that websites are now bought and sold very frequently now. God forbid if you buy a websites from the 4th owner and you have no way to track down the original owner.

When you decide to buy a website take note that you are left out in the rain from vB when it comes to real support.

[hitmancode47]

This is the second thread you have made, take a hint.

You paid for a renewal on someone elses license, talk to them about it, i seriously doubt vBulletin can do anything about it. As steve rightly said. "you need to have the original owner of the license to contact vBulletin to transfer the ownership to you"

[FreshFroot_]

I hope everyone see this and helps decide if they want to purchase a vB license. If the original owner of the license DIES you are out of luck. If the original owner of the license refuses to send an e-mail you are out of luck.

This is pathetic leadership. This is a decision I would expect from someone that has no clue that websites are now bought and sold very frequently now. God forbid if you buy a websites from the 4th owner and you have no way to track down the original owner.

When you decide to buy a website take note that you are left out in the rain from vB when it comes to real support.
Well.. next time make sure he/she transfers the license to you. That is, once you've bought the site.

[michaelsilvia]

I did not buy the site from the original owner!

[hitmancode47]

I did not buy the site from the original owner!

Then you got scammed dude.

[Steve Machol]

Dead owner? That's the first time you mentioned that. We told you in tickets going back almost two years that the license owner needs to contact us and you never once mentioned that. Nonetheless that would still not make you the license owner.

[Floris]

Before you go and start more threads about this, ..

Please read our license agreement, something the original buyer of the license agreed to. That no license will be transferred without the written permission from Jelsoft.

The owner has to request a transfer. How money or ownership is exchanged outside of Jelsoft is not of our concern. The owner requests, we inform the potential new owner of the risks and request him or her to confirm - upon yes, we continue. If the license is eligible that is of course.

If the owner decided not to follow our EULA then yes, you end up with problems like these.