When requesting password after impex phpbb3.0.2 not obtained

[inohaw2speal]

when i send out the email to the users, i send this


Hello $username,

We have recently moved our forum to vBulletin, part of moving to this amazing software is that you are required to reset your password, if you follow this link and enter your email address you will be emailed directions to resetting your password.

http://www.example.com/forum/login.php?do=lostpw&email=$email

Thanks,
Webmaster of example.com


then when they type in there email, they never get it.

[copiertalk]

IF they can not log in, how does it know $username and $email?

[Jerry]

then when they type in there email, they never get it.

That message is an example of one that you could send, you should customise it for your own site.

If they receive the first email there is no reason why they don't receive the second.

[inohaw2speal]

i know i send it and they type in there email and they never get the email to reset there password.

[Steve Machol]

vB uses the server for it's email. If there are problems, then the issue is either with the server itself or on the receiving end.

Please see this page for help troubleshooting email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email

[inohaw2speal]

im using a @live email.

[Steve Machol]

Okay. Post #5 is still applicable. :)