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maj_lover
Mon 14th Jul '08, 6:43am
Good morning/afternoon everyone

I have a problem in my forum which effect the server load, I have already make the steps in the following links

http://www.vbulletin.com/forum/showthread.php?t=224462 (http://www.vbulletin.com/forum/showthread.php?t=224462)

but the problem still not resolved, would you please advice me the soltion of this probelm.:confused:

I contact the host support, and they said the DATABASE causes that load.

I closed the forum now for over than two weeks and I suffered from the calls and requests to reopen that website.

please advice, and thans everyone.

Colin F
Mon 14th Jul '08, 7:16am
Please provide the information requested here: http://www.vbulletin.com/forum/showthread.php?t=70117

maj_lover
Mon 14th Jul '08, 8:10am
The information required:

1- We have a shared server with eight (8) websites
2- Are the following the information you need:

Processor #1 Vendor: GenuineIntelProcessor #1 Name: Intel(R) Pentium(R) 4 CPU 3.00GHzProcessor #1 speed: 3002.054 MHzProcessor #1 cache size: 1024 KBProcessor #2 Vendor: GenuineIntelProcessor #2 Name: Intel(R) Pentium(R) 4 CPU 3.00GHzProcessor #2 speed: 3002.054 MHzProcessor #2 cache size: 1024 KB3- Latest Version: 3.7.2 Patch Level 1 (http://www.vbulletin.com/forum/showthread.php?postid=1585047)Thanks and best regards

maj_lover
Tue 15th Jul '08, 6:20am
Where is the support team?

maj_lover
Tue 15th Jul '08, 6:55am
OK, As required, please see the following:

Memory InformationMemory: 4023852k/4062976k available (1892k kernel code, 38156k reserved, 768k data, 192k init, 3145472k highmem)


Physical DisksSCSI device sda: 312500000 512-byte hdwr sectors (160000 MB)SCSI device sda: drive cache: write backSCSI device sda: 312500000 512-byte hdwr sectors (160000 MB)SCSI device sda: drive cache: write backSCSI device sdb: 312500000 512-byte hdwr sectors (160000 MB)SCSI device sdb: drive cache: write backSCSI device sdb: 312500000 512-byte hdwr sectors (160000 MB)SCSI device sdb: drive cache: write back


Current Memory Usage total used free shared buffers cachedMem: 4025324 3546720 478604 0 65708 2708784-/+ buffers/cache: 772228 3253096Swap: 522104 205632 316472Total: 4547428 3752352 795076

Current Disk UsageFilesystem Size Used Avail Use% Mounted on/dev/sda2 2.0G 372M 1.6G 20% //dev/sda1 99M 18M 77M 19% /bootnone 2.0G 0 2.0G 0% /dev/shm/dev/sda8 124G 42G 77G 36% /home/dev/sda7 1012M 44M 917M 5% /tmp/dev/sda6 9.9G 5.5G 3.9G 59% /usr/dev/sda5 9.9G 7.5G 1.9G 81% /var/dev/sdb 147G 66G 74G 48% /backup/tmp 1012M 44M 917M 5% /var/tmp

Please advice what to do ASAP.

if you need any additional informaiton, please reply.

thanks

Steve Machol
Tue 15th Jul '08, 12:20pm
You have not provided all the info. Also there is no official support for servers as per this: http://www.vbulletin.com/forum/showthread.php?t=258687

eva2000
Thu 17th Jul '08, 8:07am
OK, As required, please see the following:









Please advice what to do ASAP.

if you need any additional informaiton, please reply.

thanks
Hi

As stated by Steve, server optimisation isn't an official vB support offering, we only offer basic advice via server config forums for you to follow. From info you provided via this thread and support ticket, I gather you're on a shared hosting plan and as such neither you nor the info for admincp and phpmyadmin login will allow access to the required info asked at http://www.vbulletin.com/forum/showthread.php?t=70117

The some of the more important info asked at http://www.vbulletin.com/forum/showthread.php?t=70117 required to diagnose and see what your configuration, settings and stats are require ssh telnet root server access. Shared hosting usually doesn't provide the end user (you) nor I ssh telnet root server access due to security concerns so it would be hard to diagnose your problem

As such usually, I suggest you contact your web host and ask them if they can on your behalf get the info asked at http://www.vbulletin.com/forum/showthread.php?t=70117 so you can provide that info to vB so they can diagnose your vB forum/database load issues.

It could be that you have outgrown the shared hosting environment and need your own dedicated server and/or your web host has over subscribed and overloaded the server with too many shared hosting accounts on the server (very common in shared hosting environment). But we can't determine this until we have the required info at http://www.vbulletin.com/forum/showthread.php?t=70117

best regards

George