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View Full Version : Customer Number & Password Emails


seangworld
Sat 28th Jun '08, 5:40pm
Ok, I just sent a message to one guy, Jake Bunce, who appears to be offline already but I'm going to post it here too.

I haven't logged into the Member's Area on vb.com in a long time and need to pay for the yearly service so I can upgrade my vb forum. I found in an old email my customer number, but I can't find my password anywhere. The LOST PASSWORD email on vb.com doesn't appear to be actually sending me anything and I did it several times, I even forwarded my default email addy to a yahoo one and it still doesn't send. I even checked my server's email to see if it was locked up en que and there's nothing. So, I don't think vb.com's lost password email notification thingy is working at all.

Can a staff member msg me my customer password please? Thanks.

Steve Machol
Sat 28th Jun '08, 5:48pm
Yes, our lost email is working. You can use the lost password link to reset your customer password:

http://www.vbulletin.com/members/lostpw.php

Make sure your spam filters are not blocking emails from vbulletin.com.

seangworld
Sat 28th Jun '08, 5:58pm
well i cant get that email to work, can you at least edit my default email to my yahoo one?

Steve Machol
Sat 28th Jun '08, 6:03pm
Please fill out a sales contact form here:

http://www.vbulletin.com/go/sales

seangworld
Sat 28th Jun '08, 6:07pm
thanks, sent.