Profile Style Customizations Question

[talkbolts]

I've had several members of my board ask me to customize their profile for them and I'm happy to do it, but here's the problem.

It appears that if they've ever done any customizing, a "Profile Style Customizations" section appears in the Admin Control panel User manager for that user. If they have never done any customizing (most of those wanting help haven't) that section never appears in the ACP User Manager for their user and I have no ability to customize their profile.

It seems silly for me to make them customize something so that I can then customize their profile for them. Is there a way to force this section to appear?

I am currently running vBulletin 3.7.0

[talkbolts]

Any ideas?

[Steve Machol]

First make sure you enabled this setting:

Admin CP -> vBulletin Options -> User Profile Options -> Enabled User Profile Features -> Profile Styling (checked)

Also make sure that the appropriate options are set to yes in the Usergroup settings here:

Admin CP -> Usergroups -> Usergroup Manager -> Profile Styling Permissions

This should be enough assuming you have not installed any modifications to break this.

[talkbolts]

First make sure you enabled this setting:

Admin CP -> vBulletin Options -> User Profile Options -> Enabled User Profile Features -> Profile Styling (checked)

Also make sure that the appropriate options are set to yes in the Usergroup settings here:

Admin CP -> Usergroups -> Usergroup Manager -> Profile Styling Permissions

This should be enough assuming you have not installed any modifications to break this.
Perhaps I didn't explain my problem well enough. My apologies.

First, Admin CP -> vBulletin Options -> User Profile Options -> Enabled User Profile Features -> Profile Styling is checked.

Second, Admin CP -> Usergroups -> Usergroup Manager -> Profile Styling Permissions all 5 options under Profile Styling Permissions are checked for the "Administrators" group (which I am a member) & the "Registered Users" group (which the person whose profile I want to customize belongs to).

No modifications are a factor.

I would understand those settings could be an issue if customizing profiles wasn't working. Customizing profiles is working.

HERE IS THE PROBLEM

For "Registered Users" that have already done some customization to their profile, when I look at those users in the admin cp, there is a new section titled "Profile Style Customizations". In that section there is one button titled "Edit Profile Customizations" which if pressed opens a new section called "Edit Profile Style Customizations for 'username'". Right from this screen in the Admin CP I can change any settings to customize that user's profile.

For "Registered Users" that have never done any customizations to their profile, that whole section titled "Profile Style Customizations" doesn't show up if I look at the user in the Admin CP.

I would like to customize users profiles for those that want help. I would like to be able to do this without logging is as them, or without forcing them to make some customization so that the section titled "Profile Style Customizations" will show up when I look at that user in the Admin CP.

Once again my apologies for not being clear before as it was apparent from the respose that what I was asking was not understood.

[Steve Machol]

This does work with the default vB if the permissions are correct. :)

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?