Moderator getting late notifications

[bendingpixels]

Hi, I have a moderator on my forum who has been getting notifications of posts sometimes 8 hours after the fact.

Is there a way to tell what time VB sends out a notification message, so I can figure out if it's a problem with VB, my mail server, or his mail server?

thanks
rob

[Steve Machol]

Assuming the mail queue is off, vB sends these immediately:

Admin CP -> vBulletin Options -> Email Options -> Use Mailqueue System -> No

[Wayne Luke]

By default vBulletin queues emails such as notifications and only sends them out in batches of 10 messages. You can adjust this under"
vBulletin Options -> vBulletin Options -> Email Options.

[bendingpixels]

Hey guys, thanks for the quick reply!
My mailqueue system was set to "YES". I just changed it to "NO".

So just to make sure I understand, does this mean that my subscripton emails were being held up, and that now they won't?

thanks

[Steve Machol]

That's correct.

[bendingpixels]

thanks! Is there a log that will allow me to see the exact time that the notification occured? We're still getting a lag, and I would like to talk to my webhost armed with some numbers...

[Steve Machol]

You can enable the vB email logs option but I do not know if it includes the time of the email.

[Wayne Luke]

You can set up an email log under vBulletin Options -> Error Handling and Logging.

[bendingpixels]

thanks, I tried activating it, but I don't think I got the directory right. I checked this morning, and there was nothing in the folder. There should be a text file right?

This is the directory I put in...
/public_html/3dmg/email_log

Should it be a full web address?

Also, this morning I had about 20 database error messages in my email. here's the message. Is this related to the DB not being able to generate the log, or is this something different?

thnks

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2)
/home/bendingp/public_html/3dmg/includes/class_core.php on line 311

MySQL Error :
Error Number :
Request Date : Thursday, June 12th 2008 @ 01:45:18 AM
Error Date : Thursday, June 12th 2008 @ 01:45:18 AM
Script : http://www.bendingpixels.com/3dmg/
Referrer :
IP Address : 75.57.25.59
Username :
Classname : vB_Database
MySQL Version :

[Steve Machol]

This need to be the full path on the server. This is definitely not the full path:

/public_html/3dmg/email_log

On Unix/Linux systems you can find the complete path name by telnetting or sshing into your server, going to that directory and typing:

pwd

Assuming the db info in your config.php file is correct, this is a server issue. Please see this page for the causes of this error:

http://www.vbulletin.com/docs/html/cantconnect

[bendingpixels]

OK, thanks, I'll contact my host and ask them about the error's, and also about the "full path" issue as well.

if I have any other server message issue's I'll put those under a different thread