avatar animation issue

[jumbo-mumbo]

Hello...

i m having a lil trouble with avatars....

first of all when my users upload an animated avatar it dosent animate....


and i m completly unable to add an avatar via link image... when ever i try to put a image link .. i get this error

http://img221.imageshack.us/img221/6572/avatarmr6.jpg

and i m the admin...


and why any avatar dose not animate ?????????????

[Steve Machol]

1. This is a Usergroup setting: Can Upload Animated Avatar

Also if the file being uploaded is larger than the maximum allowed size and the system is resizing it, the animation will be lost.

2. Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[jumbo-mumbo]

well .. i already checked the usergroup setting .... and uploading file size is kinda enough ... and size is 120X120

niwayz i still enable the phpinfo and here is the url
www.tafreehmela.com

plus u did not tell me about the other error ... one i have posted a screenshot for it....

thnxx

[Steve Machol]

Animated Avatars work as I posted. If it's not working then there is either a problem with that avatar, or you have a modification that is affecting this.

On the error, you have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your main hosting directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/don/tmp

Also the php.ini setting for 'upload_tmp_dir' is empty. It's possible you (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 1777. You will also need to restart Apache after making this change.

[ravenscape]

1. This is a Usergroup setting: Can Upload Animated Avatar

Also if the file being uploaded is larger than the maximum allowed size and the system is resizing it, the animation will be lost.

2. Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

I have "Can Upload Animated Avatar" set to "No", and yet registered users are still able to upload animated avatars. How can I prevent the upload of animated avatars?

[Steve Machol]

Hmmm...that really should not be possible with the default vB code. Are you sure these members are not in more than one usergroup?