Admin panel not functioning cirrectly- did I miss some files in FTP?

[KerryAnn]

I bought the software on Friday and installed it. Everything went smooth, but I'm having to problems.

First, on the 'Forum Manager' tab, the "Display Order" and "Moderator" columns do not appear. I only see the "Controls" column, and there's plenty of room there- my forum names are short, and do not push it off the page.

Second, all of the links under the Smilie section all say "404 Not Found."

Can someone help me resolve these problems? I'm wondering if somehow some folders didn't get FTPed in when I installed it.

[Lynne]

I would try to reupload the admincp/forum.php page (that is the one for the Forum Manager). Make sure you do a Replace, not a Resume.

Go to your Smilie Manager > View > select a smilie to Edit and look at the smilie path. Then verify that the directory for that path is valid and the permissions are correct for viewing.

[KerryAnn]

Go to your Smilie Manager > View > select a smilie to Edit and look at the smilie path. Then verify that the directory for that path is valid and the permissions are correct for viewing.

I can't. When I click on that page, it tells me "404 not found."

[KerryAnn]

I would try to reupload the admincp/forum.php page (that is the one for the Forum Manager). Make sure you do a Replace, not a Resume.

OK, I did that. I re-FTPed the file in and overwrote the old one. Still no change.

[Lynne]

Smilies are on the page: image.php (in your admin cp folder). Try reuploading it. Also, make sure the permissions are correct (755 I believe). Make sure they are being uploaded in ascii mode also.

[KerryAnn]

OK, I got the smilies fixed. Yay!

[Lynne]

How about the other page?

[KerryAnn]

No, I still can't see the last two columns (order and moderator) on the Forum Manager page.

[Lynne]

What does it 'look' like? Does it have those columns listed on the top and then nothing is shown next to the forum name? Or does it completely not list those columns? When you look at the file on your site, how 'big' is it (mine is 27,917 bytes)?

[KerryAnn]

It completely does not list those columns. The file is 27,919 bytes.

[Lynne]

Hmmmm, it calls these three scripts:

require_once('./global.php');
require_once(DIR . '/includes/adminfunctions_template.php');
require_once(DIR . '/includes/adminfunctions_forums.php');

Have you tried to reupload those?

Oh, also these:
require_once(DIR . '/includes/functions_databuild.php');
require_once(DIR . '/includes/functions_forumlist.php');

Have you checked your page source to see if they are 'there' but just not printing out on the page because of some error?

[KerryAnn]

OK, I re-FTPed those files in with no resolution.

How do I check the page source? That's a new one for me.

[Lynne]

That is something you do in your browser. Select the frame and right-click "View Frame Source" (I use firefox, so I'm not sure what it would say in your browser).

[peterska2]

To troubleshoot this, please reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);


Then if you still have the same problem please take a screen shot and upload it here.