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View Full Version : None of the buttons work



freelunchroom
Wed 9th Jan '08, 5:27am
When I try to post a message or PM, none of the buttons work on top, nor the smilies. I can't click any of the buttons on the text editor. Any ideas?

alanb
Wed 9th Jan '08, 8:16am
I bet you upgraded instead of doing a clean install. In that case a lot of templates need to be reverted for 3.7 to function properly. If you have customized templates you will have to revert them and then reapply the custom changes if necessary.

Wayne Luke
Wed 9th Jan '08, 10:28am
This is most likely caused by a javascript error on your page. Please follow these steps to diagnose the issue.

First, re-upload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

If that didn't solve the problem, then please disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Now check again.

If you still have the same problem please let me know.

freelunchroom
Wed 9th Jan '08, 4:14pm
Would this cause the social networking profile to not properly show itself as well? If I just reverted back to default templates, everything should be fine correct?

Wayne Luke
Wed 9th Jan '08, 4:36pm
Yes, it would cause problems with the Social Networking profile as well.