Ticket response time?

[Blaine0002]

I was recently emailed a ticket regarding my liscense and was told that if i had any questions or comments, i could reply to that ticket.

I have posted a response over a week ago and have not yet recieved a response.

How long do these generally take to process?

Thank you.

[ManagerJosh]

Post up your ticket number here and someone from Jelsoft will look into it and follow up if needed to. It shouldn't take that long as most tickets take only a few hours to get a reply

[Wayne Luke]

I have responded to the ticket for you. Also on your site please provide the minimum powered by line which is:

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[Blaine0002]

Whoops i missed that last line in the liscense agreement :)

Thank you for your time, ill get the template changed asap.