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View Full Version : Very unhappy with SuperbHosting



JeepinJeff
Wed 31st Oct '07, 1:50pm
I am having constant ( at least 5 a day ) database errors with them.

Connection is often horribly slow.

While they do respond to support tickets, they don't seem too eager to resolve anything.

As of now, I am very disappointed with their service.

IF something changes with them, I will post. As of now, I would NOT recommend them to anyone!

Steve Machol
Wed 31st Oct '07, 1:57pm
What are the db errors you are getting? Right-click on the error page and go to View/Source. Then copy-n-paste the error message here. Maybe we can help.

JeepinJeff
Wed 31st Oct '07, 2:29pm
Most of the errors come in via email to me and the majority of them are this...

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Can't connect to MySQL server on 'sh-mysql3.dca1.superb.net' (4)
/home3/shb11_178/fireblades.biz/public_html/forums/includes/class_core.php on line 274

MySQL Error :
Error Number :
Date : Monday, October 29th 2007 @ 07:21:06 AM
Script : http://fireblades.biz/forums/newreply.php?do=postreply&t=39 (http://fireblades.biz/forums/newreply.php?do=postreply&t=39)
Referrer : http://fireblades.biz/forums/showthread.php?t=39&page=319 (http://fireblades.biz/forums/showthread.php?t=39&page=319)
IP Address : 138.162.0.44
Username :
Classname : vB_Database

Steve Machol
Wed 31st Oct '07, 2:34pm
Yeah, unfortunately that is a server issue. There's nothing we can do about that. Sorry!

JeepinJeff
Wed 31st Oct '07, 2:40pm
Thanks for looking at it anyway Steve, it is appreciated!

Jeff