Import problems

[chrisbeau]

Ive already imported my phpbb2 board into the vbulletin (3.6.5) and Im now atttempting to import a second phpBB2 board into the same vbulletin board, impex is uploaded config.php edited with database details, and .xml installed.

When I go to ACP > import

it comes up asking for customer number which I enter it says sucessful and redirecting then just slowly loads and eventually reads page not found this happens every attempt, have I forgotten something ???

Chris

[chrisbeau]

anyone ???

[Jerry]

Make sure you have finished the last import :

http://www.vbulletin.com/docs/html/impex_multi_import

[chrisbeau]

Make sure you have finished the last import :

http://www.vbulletin.com/docs/html/impex_multi_import

To remove the import id's use the clean database found at the top of the ImpEx page, as show in the attached images.

How do I remove import ids, I cant see the any impex page after entering my customer number ???

[Jerry]

How do I remove import ids, I cant see the any impex page after entering my customer number ???

Once you have entered your customer number browse directly to :

<path to impex>/help.php

Or if that doesn't work (you must have a crashed session) run this SQL :



DELETE FROM datastore WHERE title='ImpExSession';


Then go back to entering your customer number and browsing to the help page to remove all the id's and the session (again).

[chrisbeau]

<path to impex>/help.php

That doesnt show it keeps asking me to login to ACP, which it wont do, it says "Thank you for logging in" and goes back to the login page again.


Or if that doesn't work (you must have a crashed session) run this SQL :



DELETE FROM datastore WHERE title='ImpExSession';


Then go back to entering your customer number and browsing to the help page to remove all the id's and the session (again).


How do I run that, I dont know much about sql ?

[Jerry]

You can run SQL via the admincp or phpMyAdmin if you have that.

[chrisbeau]

You can run SQL via the admincp or phpMyAdmin if you have that.

Maintance > Execute SQL Query

I get this when selecting it "You are not authorized to execute SQL queries"

[Jerry]

Maintance > Execute SQL Query

I get this when selecting it "You are not authorized to execute SQL queries"

Then in your includes/config.php for vBulletin you'll have to enter your userid (of the admin you log into the admincp with) here :



$config['SpecialUsers']['canrunqueries'] = '';

[chrisbeau]

Then in your includes/config.php for vBulletin you'll have to enter your userid (of the admin you log into the admincp with) here :



$config['SpecialUsers']['canrunqueries'] = '';


Ive done all that and managed to get to the help page and removed the import id's.

But I still have the same problem thou the /impex/index.php page wont load :(

[Jerry]

Then move the impex/ folder out of the vbulletin forum folder and run it stand alone, your cookies must be messed up.

Either that or the server is killing the process and you'll need access to the PHP and webserver error logs to diagnose that one.

[chrisbeau]

Then move the impex/ folder out of the vbulletin forum folder and run it stand alone, your cookies must be messed up.

Either that or the server is killing the process and you'll need access to the PHP and webserver error logs to diagnose that one.

Same result :(

Why would the server kill the process I have sucessfully imported before ?

How do I access logs and where ?

Id be willing to pay someone to look after it. :)

Does the licence allow to seperate forums to be run on one server ?

[Jerry]

Your host should be able to tell you where the logs are.