View Full Version : website move question
Malach
Thu 26th Apr '07, 10:33pm
my website just moved to a new server and is now giving a database error..
should i just re-run the installer
Steve Machol
Thu 26th Apr '07, 10:35pm
We need to see the real error message. Right-click on the error page and go to View/Source. Then copy-n-paste the error message here.
Malach
Thu 26th Apr '07, 11:17pm
here's the source
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
<title>Database Error</title>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
<style type="text/css">
<!-- body{background-color:white;color:black}#container{width:400px}#me ssage{width:400px;color:black;background-color:#FFFFCC}#bodytitle{font:13pt/15pt verdana,arial,sans-serif;height:35px;vertical-align:top}.bodytext{font:8pt/11pt verdana,arial,sans-serif}a:link{font:8pt/11pt verdana,arial,sans-serif;color:red}a:visited{font:8pt/11pt verdana,arial,sans-serif;color:#4e4e4e}-->
</style>
</head>
<body>
<table cellpadding="3" cellspacing="5" id="container">
<tr>
<td>
<img src="./image.php?type=dberror" alt="Database Error" width="48" height="48" />
</td>
<td id="bodytitle" width="100%">Database error</td>
</tr>
<tr>
<td class="bodytext" colspan="2">The database has encountered a problem.</td>
</tr>
<tr>
<td colspan="2"><hr /></td></tr><tr><td class="bodytext" colspan="2">
Please try the following:
<ul>
<li>Load the page again by clicking the <a href="#" onclick="window.location = window.location;">Refresh</a> button in your web browser.</li>
<li>Open the <a href="/">www.wolfdenproductions.net</a> home page, then try to open another page.</li>
<li>Click the <a href="javascript:history.back(1)">Back</a> button to try another link.</li></ul></td></tr><tr>
<td class="bodytext" colspan="2">The www.wolfdenproductions.net forum technical staff have been notified of the error, though you may <a href="mailto:gnoland@wolfdenproductions.net">contact them</a> if the problem persists.</td></tr>
<tr><td class="bodytext" colspan="2"> <br />We apologise for any inconvenience.</td></tr>
</table>
</body>
</html>
I'm not even able to get into my admincp
Steve Machol
Fri 27th Apr '07, 2:07am
That is the first db error page I've ever seen that does not show the error. What's the URL?
Malach
Fri 27th Apr '07, 2:11am
www.wolfdenproductions.net
Steve Machol
Fri 27th Apr '07, 2:13am
You forgot this part of the page:
mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Access denied for user 'web24-wolfden-3'@'localhost' ('web24-wolfden-3'@'localhost') (using password: YES)
The most likely cause of this error is that the info in your config.php file is wrong or your db user does not have full permissions to this database. Please read this for all the known causes of this error:
http://www.vbulletin.com/forum/showthread.php?t=194542
/home/wolfdenp/public_html/includes/class_core.php on line 273
Malach
Fri 27th Apr '07, 2:28am
i pasted everything that I got when I checked the page source.
*shrugs* I'm gonna have to wait and talk to the server admin
Malach
Thu 3rd May '07, 3:51am
Well, in case you were wondering, everything got moved and everything is up and running.
Check it out. :D
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