Server Load Avergas 24.26??? Anybody else with GoDaddy?

[sabillondesigns]

Server Load Averages 24.26 21.72 22.44 | 10 Users Online (9 members and 1 guests)

I host with Godaddy, anyone else with Godaddy here??

My forums have become soooo slow lately....

what is an average sever load for you??

[Zachery]

Thats insane, you should demand they fix the problem or be moved to a new server if that load has been there for more than an hour. I'd also HIGHLy suggest backing up your data.

[Gene Steinberg]

Server Load Averages 24.26 21.72 22.44 | 10 Users Online (9 members and 1 guests)

I host with Godaddy, anyone else with Godaddy here??

My forums have become soooo slow lately....

what is an average sever load for you??

For that number of users, server load shouldn't be more than 2 or so. It can vary throughout the day in a shared environment, depending on what other users are doing, and I can see why it is dog slow.

With the same number of users on our vBulletin forum at www.theparacast.com/forums (http://www.theparacast.com/forums), hosted on DreamHost, I recorded today the following:

1.18 1.32 1.45

That's a little more like it, but I never saw numbers that low at GoDaddy, and I was also dogged (forgive the pun) by slow service. That -- and other reasons not worth mentioning here -- account for my decision to move away from them.

You should definitely ask their customer service to do something and if they fail you, find someone else. There are lots of hosts out there that would love to have your business.

Peace,
Gene

[Zachery]

Remember that server load is depending on EVERYONE on the ENTIRE server, not just your site.

[sabillondesigns]

oh ok right now it is..

Server Load Averages 6.63 8.17 8.96 | 14 Users Online (6 members and 8 guests)


What host do you guys recommend? I dont I think I need VPS or dedicated yet right?

[Gene Steinberg]

oh ok right now it is..

Server Load Averages 6.63 8.17 8.96 | 14 Users Online (6 members and 8 guests)


What host do you guys recommend? I dont I think I need VPS or dedicated yet right?


Not even close, my friend. We've had up to 61 users online at the server didn't break a sweat at DreamHost.

As the other poster says, you are seeing a server reading, one including all users, not just you. If the number stay real high and it slows you down (as you expect it will), tell GoDaddy about it and ask them to address the issues.

You are far, far away from dedicated, VPS or whatever. I think we are closer, but not because of our vBulletin forum. We have a huge number of downloads of the Podcast versions of our radio shows and we'll be hitting some limits before long.

[blueberry]

hi.. i am with godaddy too.. and i am facing the same problem..
the issue is that you are sharing the server with others, you dont know the load on those websites and that is why the site becomes slow..

[Gene Steinberg]

hi.. i am with godaddy too.. and i am facing the same problem..
the issue is that you are sharing the server with others, you dont know the load on those websites and that is why the site becomes slow..

What you say is accurate. On the other hand, you deserve to get decent performance, even for the low price you're paying at GoDaddy. You should, at the very least, complain about the situation.

Peace,
Gene

[encryption]

Server Load Averages 24.26 21.72 22.44 | 10 Users Online (9 members and 1 guests)

I host with Godaddy, anyone else with Godaddy here??

My forums have become soooo slow lately....

what is an average sever load for you??

You're probably on a server that has 700 other websites hosted on it. Overstuffing a server ... redefined.

[Gene Steinberg]

You're probably on a server that has 700 other websites hosted on it. Overstuffing a server ... redefined.

Heaven knows, and they're not telling :)

Or maybe the folks at GoDaddy are too busy gawking at the female eye candy on their home page (created by what my wife would call "sexist pigs" :)) to run their servers properly.

This is one of the many reasons I left GoDaddy. Performance on my vBulletin board was dreadful, and our business wasn't ready to partake of one of their dedicated hosting options.

My advice: Insist that GoDaddy fix the problem and if they give excuses, leave them.

There are lots and lots of shared hosts in their price range that care about their customers.

Peace,
Gene

[encryption]

www.whois.sc shows the number of websites hosted on server. Just enter your websites name and see the number of other sites on the machine

[Gene Steinberg]

www.whois.sc (http://www.whois.sc) shows the number of websites hosted on server. Just enter your websites name and see the number of other sites on the machine

Not true. It can't and won't. It'll only show how many other sites use the same IP number.

Peace,
Gene

[kerplunk]

Haha, I just saw this and thought it was ridiculous.

I hate GoDaddy with a passion. What a sleazy company.

If i were you, I would get a VPS. Like this for example:

http://www.powervps.com/webmin-vps.php
LINUX WEBMIN POWER-0

My friend has that and it's PERFECT.

[encryption]

Not true. It can't and won't. It'll only show how many other sites use the same IP number.

Peace,
Gene

same **** init ? yea I know you could argue about subdomains, parked domains, add on domains and the likes but you still you've got a pretty darn good idea of how loaded the server is

[Gene Steinberg]

same **** init ? yea I know you could argue about subdomains, parked domains, add on domains and the likes but you still you've got a pretty darn good idea of how loaded the server is

Sort of, but I have dedicated IP numbers on all my sites, and I expect others do as well on the various hosts.

Peace,
Gene

[TheWhite]

Guys i'm having the same problem with godaddy since a couple of weeks now, the silly thing is that the board is the same as it was 5 months ago meaning no mods or anything were added since anyway can us guys meet up in msn and talk about this?

MSN: hunk4004@yahoo.com

[Cashpath]

I think I have a solution....

Find a better host.

[TheWhite]

:D cool , at least the guy in the first post had 10 users online the funny part is that my forum was turned off and i had about the same load :rolleyes: let's all petition against godaddy about their VBulletin user-non-friendly services, listen to this guys a godaddy tech guy just told me that VB uses unfriendly scripts :eek:

[Link00seven]

Wow, thats bad. I've heard nothing but horror stories from people who use GoDaddy hosting - I suggest switching.

I don't know what your needs are, but I currently use ASmallOrange. http://www.asmallorange.com and I've had no problems at all.

Good luck.

[encryption]

I think I have a solution....

Find a better host.

smartest post in the thread imo, if somethings broke, get moving and fix it.

[TheWhite]

listen up now guys they turned me back on after giving me a 24hr cpu usage violation and with 104 users online at this precise moment look at this stats :confused:

2.01 2.70 2.64 :eek:

is this for real? :rolleyes:

PS. When i was suspended i had 26.07 27.50 27.44 with the forum turned Off :mad:

PS2. I'm unable to use mysqlreport, don't know how it works, i've stuck it in the root directory and i don't know if i did good but anyway i want to monitor my server stats at a regular time period maybe every 2 hours to see whats going on with them, can someone help me? :(

[needhelp338]

Server Load Averages 24.26 21.72 22.44 | 10 Users Online (9 members and 1 guests)

I host with Godaddy, anyone else with Godaddy here??

My forums have become soooo slow lately....

what is an average sever load for you??


I am with Godaddy too, can I ask what plan you are using ? I am paying $14 a month for their premium.....your post just confirmed my decision NOT to host vBulletin there....

Can you tell me how to read this ? I don't understand what it means

Server Load Averages 24.26 21.72 22.44

[Gene Steinberg]

listen up now guys they turned me back on after giving me a 24hr cpu usage violation and with 104 users online at this precise moment look at this stats :confused:

2.01 2.70 2.64 :eek:

is this for real? :rolleyes:

PS. When i was suspended i had 26.07 27.50 27.44 with the forum turned Off :mad:

PS2. I'm unable to use mysqlreport, don't know how it works, i've stuck it in the root directory and i don't know if i did good but anyway i want to monitor my server stats at a regular time period maybe every 2 hours to see whats going on with them, can someone help me? :(


Is your board text-driven or does it have a lot of photos or videos that may be transferred?

If the former, it doesn't make sense to be using too much CPU power.

My suggestion is that you run -- not walk -- to another host that is friendly to a small- to medium-sized bulletin board.

I've had up to 91 users at one time at www.theparcast.com/forums, and we suffer no performance drops or threats from the host (DreamHost).

Peace,
Gene

[Terminatoronly]

is your site new i think it looks new since u have 6 members and 2 guests or something i would suggest shared hosting then move to a vps when it become more big

[GTX]

www.whois.sc (http://www.whois.sc) shows the number of websites hosted on server. Just enter your websites name and see the number of other sites on the machine

that's a nice site to know .. thanks

Reverse IP: 1,104 other sites hosted on this server

no wonder my sites were so slow .. I knew it

----

back to topic ... google : webhost ranking reviews .. there are some good info there to read :)

[Gene Steinberg]

that's a nice site to know .. thanks

Reverse IP: 1,104 other sites hosted on this server

no wonder my sites were so slow .. I knew it

----

back to topic ... google : webhost ranking reviews .. there are some good info there to read :)

Maybe more, because that's only for folks who don't have Dedicated IP.

It also depends on whether most of these sites are just personal ones, using minimal resources.

But most any shared host will attempt to stuff its servers as much as it can get away with. More customers -- more profits. Of course, they also have to monitor resource usage and be responsible about such things, but that doesn't always happen.

Peace,
Gene

[Bellina]

I also have godaddy and hate them with the passion of a thousand suns. They are also in the building right across from me and everyday I fight the urge to march over there and give them hell. As soon as I find another option I'm gone!

[Gene Steinberg]

I also have godaddy and hate them with the passion of a thousand suns. They are also in the building right across from me and everyday I fight the urge to march over there and give them hell. As soon as I find another option I'm gone!

OK, don't hold back! Tell us what you really think :)

Actually, I must be in your neighborhood. I live 5 minutes from their main office, and I dumped them over a one-month period beginning last December. I'm glad to be rid of them. But in my case, they tried to hijack my highest traffic domain, but that's another story.

Peace,
Gene

[Bellina]

OK, don't hold back! Tell us what you really think :)

Actually, I must be in your neighborhood. I live 5 minutes from their main office, and I dumped them over a one-month period beginning last December. I'm glad to be rid of them. But in my case, they tried to hijack my highest traffic domain, but that's another story.

Peace,
Gene

:p LOL I have been through absolute hell since moving a month ago so I'm pretty bitter. I was dropped from my last server without knowledge so it was fun trying to move everything on a site that's not even up. Luckily I found backdoor access. On going problems. The reps are terrible. They refuse to help saying they won't support vb software. Which of course the issues have nothing to do with vb. It's them! They tried to tell me that it was not possible to change the permissions to chmod 777 at all and I had to upgrade to a dedicated server. So I just downloaded smart ftp and changed the permissions myself. I have spent hours upon hours only to have to turn around and move everything again. So not fun. Especially since this is not my line of work so it's been a learning process. And the reps seem to have no knowledge at all!

[express]

26.07 27.50 27.44


The load averages go like this: load average for last one minute, load average for last five minutes, and load average for last fifteen minutes.

[Wayne Luke]

Can you tell me how to read this ? I don't understand what it means

Server Load Averages 24.26 21.72 22.44

It is an average of how much work your processor is doing...

If you are using a single core processor than a load of 1.00 is 100% CPU utilization. For a dual-core 2.00 is 100% utilization. And so forth...

So if you have a dual-core dual-Zeon server, (e.g 4 cores total), 1.00 would be 25% and 4.00 would be 100% utilization.

The three numbers are last minute, last 5 minutes and last 15 minutes.

It isn't uncommon for loads to spike high, its when you have sustained high numbers like this that you have a problem. For many hosting companies, they stack hundreds of clients on one machine and offer them all 5-10% of the processor power. Not bad when you have 5-20 sites on a machine but really bad when there are 500 or more, which isn't uncommon on bargain hosters.

[dpiper]

Yikes, we were planning on moving our Vbulletin forum to GoDaddy.

[Bellina]

Don't do it! Don't make the same mistake I did!

[Gene Steinberg]

Yikes, we were planning on moving our Vbulletin forum to GoDaddy.

Let this be a lesson to you. GoDaddy delivered very slow performance with our vBulletin forum, and that's when it was much smaller than it is now.

Peace,
Gene

[express]

Sometimes you have to take the plunge to find out for yourself. As the old saying goes cheaper does not always mean better.

Joey

[Blazer79]

Not that I'm a fan of Godaddy, but I just hired a VPS and, wow! what a difference. I'm so glad I didn't go with shared hosting. I kind of knew thats what shared hosting is all about.

My VPS is in a server with 4 dual core 1.6ghz Xeons (8 cores total) and 8Gigs of ram. Average is 0.00 | 0.00 | 0.01

The minimum ram you can choose is 256Mb. This means there are at most 32 VPSs on this server. This gives 4VPSs per core. Way better than shared hosting.

I think it's worth paying the small difference for the VPS. I'll be hosting about 6 websites on my vps and only one is cpu intensive.

I wish there was a honest hosting company where you could actually see who your neighbors are and see live stats on the server you're at. (like who is using how much)

[Zachery]

VPS's are a fancy name for shared hosts. You're just allocated abit more.

[Wayne Luke]

The minimum ram you can choose is 256Mb. This means there are at most 32 VPSs on this server. This gives 4VPSs per core. Way better than shared hosting.


Actually it doesn't mean they have to limit the number of accounts on the server. Just like on straight shared hosting, it is a law of averages in that the resources you order are there most of the time. Unless they specifically state in the terms of use and SLA that you signed up under that a machine will have a maximum amount of accounts, there is nothing to guarantee that you're machine won't be overloaded in the future.

It might be called trickery on their part but it is how things work. And I am not singling out GoDaddy here. All hosts work with the laws of averages to make their accounts seem more attractive than others and get customers. It isn't misleading really because for the most part it works.

[Ransack]

So if you have a dual-core dual-Zeon server, (e.g 4 cores total), 1.00 would be 25% and 4.00 would be 100% utilization.Pardon this semi-necro, I'm just curious. If a 4.00 on 4 cores is a 100% CPU, what is the other 20.26 of a 24.26 Server Load Average?

[Gene Steinberg]

VPS's are a fancy name for shared hosts. You're just allocated abit more.

No, it's a bit more complicated than that. Do your research, please.

Peace,
Gene

[encryption]

Pardon this semi-necro, I'm just curious. If a 4.00 on 4 cores is a 100% CPU, what is the other 20.26 of a 24.26 Server Load Average?

Thats possibly a cluster of servers. I remember reading it in one of the trouble-tickets at either at Siteground or Servage, the tech mentioned fixing something on the cluster - so unless the hardware details/number of servers in the cluster are known, I'm unsure what those load levels accurately indicate.

I know they also maintain seperate servers for MySQL databases (even on shared packages) because I have seen it on 2 occasions, the vb config file pointing to a different server for MySQL. Which means if you are still seeing loads like that, you can safely assume that their servers are going through some rough usage.

[Zachery]

I do, and I have, It's still just a fancy name for shared hosting.

[encryption]

^^ You cant be serious mate.

http://www.vbulletin.com/forum/showthread.php?t=229242&page=2

[Zachery]

I can be totally seirous, in a normal shared hosting setup, one person(or company) has control of the machine, how its configured, etc. And since everyone shares the same resources if the machine is taxed, everyone feels it.

The same is true about a vps, altho you have a little slice of the pie for yourself, it works much the same way an apartment complex does. Every one has their own room, but noisey neighbors still cause problems. Sure, everyone has their own private OS installed, slice of dedicated ram. But this also means everyone counld have a stock mysql install, and horrible apache config that basicly runs the server into the ground.

[encryption]

Sure, everyone has their own private OS installed, slice of dedicated ram. But this also means everyone counld have a stock mysql install, and horrible apache config that basicly runs the server into the ground.

Those 2 sentences together do not make sense to me.

You're assuming that they even though 1 partition of a VPS has a Windows OS and another partition of a VPS has Linux installed, clients on each VPS partition will connect to the same MySQL install and both will have a horribly configured Apache ??

[WurkAnimal]

I would change hosts, everyone seems to be having problems with GoDaddy.

[Ransack]

They do use separate DB servers. Which are probably located in India.

[Gene Steinberg]

They do use separate DB servers. Which are probably located in India.

Why would you assume that, since their facilities are based in the U.S.A. (the main office, in fact, is five minutes from my office)?

In any case, I never had good experiences with GoDaddy. I'm happy to suggest other providers, such as DreamHost and HostICan, particularly the latter if you want absolute first-class reliability.

Peace,
Gene

[express]

Have you asked godaddy to give you a process list when the loads are high like this, with the number of users you state you have online there is no way you should see loads like that unless you have a script hung or looping.
More than likely this is someone else causing all thee issues causing the load increase and page load times being slow. I would ask for more information from them to find the reason if they refuse or give you the run around then find another host.

Joey

[Ransack]

Why would you assume thatI was being facetious.

As for a process list, when I did a domain lookup on the IP there were 3000+ registered. Not sure how many are running off of one server but that's a lot of sites.

[Atropos4]

I use godaddy, and am not happy!
My site crawls between 11am-3pm EST Monday-Friday
To the point of being non funtional!

Now they have moved my site to a new server
And broke my site!!!!

Godaddy does not fully support VBulletin on shared linux hosting.
Either that... or they moved me to a crippled server,
to force me to upgrade. (finally broke 1GB transfer last month)

I am looking for a new host, and will be canceling my godaddy contract.

[Gene Steinberg]

I use godaddy, and am not happy!
My site crawls between 11am-3pm EST Monday-Friday
To the point of being non funtional!

Now they have moved my site to a new server
And broke my site!!!!

Godaddy does not fully support VBulletin on shared linux hosting.
Either that... or they moved me to a crippled server,
to force me to upgrade. (finally broke 1GB transfer last month)

I am looking for a new host, and will be canceling my godaddy contract.

OK, some real experiences: I live five minutes from GoDaddy's headquarters. I experienced similar issues during prime time. Not as bad as you, but certainly periodic slowdowns, which they couldn't resolve.

My vBulletin forum, at www.theparacast.com/forums, is now housed on a VPS system at HostICan. They are far more reliable, much faster, and, yes, they do have shared services with generous allowances. You also get most everything you need without having to pay extra, as you do with GoDaddy, where upselling is the name of the game.

Peace,
Gene

[express]

Have you tried looking at webhostingtalk.com or maybe webhostingjury.com should be able to find some host reviews there to look over.

Joey

[Gene Steinberg]

Have you tried looking at webhostingtalk.com or maybe webhostingjury.com should be able to find some host reviews there to look over.

Joey

WebHostingTalk has vested interests that make simple requests for advice degenerate into long-term debates on overselling and other irrelevant issues. That's one reason I seldom visit that place anymore.

It's not a place to get unbiased advice, unfortunately.

Peace,
Gene

[express]

That is untrue there are many good hosts there, I know about 40 of them myself.

[Gene Steinberg]

That is untrue there are many good hosts there, I know about 40 of them myself.

Your response is disingenuous and doesn't relate to my statement, which is simply that there are vested interests that debate irrelevant issues in the forums at WHT.

This doesn't mean there aren't responsible hosts participating. But finding the right one can get difficult because of the way the forum discussions descend into silly matters and the fashion in which they are run. Take that from personal experience and it is true. Don't you dare question my honesty!

Peace,
Gene

[express]

Was not questioning anything just stating a fact that there are alot of good hosts there period...

[Gene Steinberg]

Was not questioning anything just stating a fact that there are alot of good hosts there period...

That has nothing to do with what I said, which is the problem with where the discussions tend to go.

Peace,
Gene

[encryption]

WebHostingTalk has vested interests that make simple requests for advice degenerate into long-term debates on overselling and other irrelevant issues. That's one reason I seldom visit that place anymore.

What a bizzare statement.

If there are 500 people staring at the same question from all walk's of life, isn't it a fair assumption that everyone will have a unique input to the same question giving room for the spectrum of responses to broaden not only in expression but in context ?

I reckon you don't like crowds because that is the very nature of how large forums work.

Moreover it's funny to read a comment like that from you because that's pretty much what you're doing in every thread in this forum, irrelevant of the topic at hand, members on here are guaranteed to be greeted with either a link to hostican or paracast or both.

[Gene Steinberg]

What a bizzare statement.

If there are 500 people staring at the same question from all walk's of life, isn't it a fair assumption that everyone will have a unique input to the same question giving room for the spectrum of responses to broaden not only in expression but in context ?

I reckon you don't like crowds because that is the very nature of how large forums work.

Moreover it's funny to read a comment like that from you because that's pretty much what you're doing in every thread in this forum, irrelevant of the topic at hand, members on here are guaranteed to be greeted with either a link to hostican or paracast or both.

No I am responding to the topics at hand, which include requests for host recommendations. I cite my forum as an example for one to test performance, that's all.

Indeed, I am also a former forum moderator of a busy message board at AOL years and years ago. We got plenty of activity there, and I know how trends work. What happens at WHT is precisely what I said happens.

Peace,
Gene

[logicola]

members on here are guaranteed to be greeted with either a link to hostican or paracast or both.

ROFL!!!!

I wish to have customers as loyal as Gene! :p

[Gene Steinberg]

ROFL!!!!

I wish to have customers as loyal as Gene! :p

Well, not really. Besides, I thought this was a thread designed to talk about alternatives to GoDaddy. What's yours?

Peace,
Gene

[logicola]

I am not satisfied with GoDaddy and looking for a change. I have switched to many hosts and left. Currently testing several hosting providers, one of them being HostIcan! Your fav :D.. I have my empty vb forum installed on it and Hostican for testing. sometimes takes me 6 - 7 sec to fully load a page. and I found your site, hosted on Hostican, not that fast too...

[Gene Steinberg]

I am not satisfied with GoDaddy and looking for a change. I have switched to many hosts and left. Currently testing several hosting providers, one of them being HostIcan! Your fav :D.. I have my empty vb forum installed on it and Hostican for testing. sometimes takes me 6 - 7 sec to fully load a page. and I found your site, hosted on Hostican, not that fast too...

I'm surprised. My sites load in less than a second, routinely. My Host-Tracker logs, which use 30 access points from around the world, indicate the same. In fact, the ones I just checked showed a range of from .1 second to .2 second on the four sites they track for me.

Maybe you should run a Traceroute and see if there's a hang-up between you, your ISP and the HostICan servers, and regardless, maybe write them and see if they can help you figure out where the hangup might be.

Here are mine:

www.macnightowl.com
www.theparacast.com (this is the one that has my vBulletin forum at /forums)
www.techbroadcasting.com
www.rockoids.com

Would you care to publicize your site so I can check it too? Or send it to me via PM?

Peace,
Gene

[lnxcode]

I am not satisfied with GoDaddy and looking for a change. I have switched to many hosts and left. Currently testing several hosting providers, one of them being HostIcan! Your fav :D.. I have my empty vb forum installed on it and Hostican for testing. sometimes takes me 6 - 7 sec to fully load a page. and I found your site, hosted on Hostican, not that fast too...

Here we go again... What is your domain? What is your Ticket ID? -- are you unable to answer a simple question?

Let's just end it here. We can't help someone who doesn't want to work with us.

[logicola]

Here we go again... What is your domain? What is your Ticket ID? -- are you unable to answer a simple question?

Let's just end it here. We can't help someone who doesn't want to work with us.

I have sent you a PM. PLEASE handle this problem professionally. I have NEVER heard of a staff in any professional company would argue with a customer! It's an eye opener!

vBulletin.com is a big board and many potential customers are watching. You are constantly challenging me ( in other threads) if I am a real customer! or a troll having nothing to do and spreading out bad words about HostIcan all over the place. Sorry. I didn't pay enough to deserve a good customer service. Live and learn.

[lnxcode]

We accidentally found your account finally, after about 2 hours of searching. You're site runs fine from: England, Moscow, United States, Japan. Since we have peering agreements in all locations mentioned above (multiple agreements) we can track the loading speed, site content, and your account for any location we have a connection.

Ok, so we have found that your domain is: <domain removed> -- Does anyone else say that it loads slow?

1. There is no support ticket for your domain, did you even add one?

If you have a problem still, I highly suggest doing a traceroute, you can do it from dnsstuff.com or from your PC.

[zanack]

Is it appropriate for a hosting company to add someone's domain name to their post when clearly the client used the PM system for this? I sincerely hope that nobody responds to the request by the host for reports on loading speed.

[Gene Steinberg]

Is it appropriate for a hosting company to add someone's domain name to their post when clearly the client used the PM system for this? I sincerely hope that nobody responds to the request by the host for reports on loading speed.

I notice that the site in question isn't even hosted by HostICan, if you can accept the current WHOIS info as correct. So this really is strange, don't you think?

Peace,
Gene

[lnxcode]

Is it appropriate for a hosting company to add someone's domain name to their post when clearly the client used the PM system for this? I sincerely hope that nobody responds to the request by the host for reports on loading speed.

Care to take a look at the whois on this IP range?

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\lnxcode>ping <domain removed>

Pinging <domain removed> [208.109.78.124] with 32 bytes of data:

Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=79ms TTL=48

Ping statistics for 208.109.78.124:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 79ms, Average = 77ms

C:\Users\lnxcode>

[Gene Steinberg]

Care to take a look at the whois on this IP range?

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\lnxcode>ping <domain removed>

Pinging <domain removed> [208.109.78.124] with 32 bytes of data:

Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=77ms TTL=48
Reply from 208.109.78.124: bytes=32 time=79ms TTL=48

Ping statistics for 208.109.78.124:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 79ms, Average = 77ms

C:\Users\lnxcode>

OK, I get:

124.78.109.208.in-addr.arpa. 3599 IN PTR linhostjava24.prod.mesa1.secureserver.net.

That's a GoDaddy server.

In other words, we're dealing with a fake claim here, clearly! How should a host respond to people to present false reports of service problems? That's the real issue here.

Peace,
Gene

[zanack]

No, I don't care to take a look at these figures. I'm not interested. Bottom line for me is that you, as a host, have decided to put up someone's domain name who had chosen to PM you. This should be private!

[logicola]

I have said it earlier in PM I have yet to move my domain from GOdaddy to HostIcan . and I am transfering file over there. I have run a empty vb to test the speed over hostican. Godday server has no problem in server speed as I have said it earlier.

My account over HOstican got suspended for no reason !!

[Gene Steinberg]

I have said it earlier in PM I have yet to move my domain from GOdaddy to HostIcan . and I am transfering file over there. I have run a empty vb to test the speed over hostican. Godday server has no problem in server speed as I have said it earlier.

My account over HOstican got suspended for no reason !!

Which means, of course, that your claim that HostICan had slow performance with your message board wasn't true. You never actually ran your full site over there, yet you posted complaints under two different names and, apparently, never told HostICan about your alleged problems other than in a public message board.

I just wonder why people pull stunts like that in other to trash a company for no reason. This isn't a playground. I take my vBulletin forum and my sites very seriously. I pay hard-earned money for the services I receive, and when I recommend anyone, it's because of a positive personal experience not for any real or imagined kickbacks.

Those who know me personally, and my reputation as a long-time technology journalist, will attest to the same.

Peace,
Gene

[lnxcode]

The customer provided inaccurate data to the company, when we tried to also verify the phone number on the account it was inactive, we were left no choice but to cancel and refund the account.

[logicola]

Which means, of course, that your claim that HostICan had slow performance with your message board wasn't true. You never actually ran your full site over there,

I have my backup database run on Hostican, but have yet to move my attachments from my old host. The forum was empty in that no body except me in there. How's the speed? I don't wan't to comment. No matter how I like a hosting company, when bad things about it are heard, I won't defend them in a way as if the one you love are being attacked. You are more than just a HostIcan's customer, Gene. :rolleyes:



yet you posted complaints under two different names and, apparently, never told HostICan about your alleged problems other than in a public message board.This is a false claim. I didn't post complaints under two different names. Anyways, I don't need to defend more on factual thingy. The readers here can't judge. What they saw was the approach HostIcan handles customers. Thats' enough.

Let's put an end to it. Good luck on your company. Let's appreciate your company's humor :

http://hosticansucks.com

You will get redirected to hostican's official website. :D

[Gene Steinberg]

I have my backup database run on Hostican, but have yet to move my attachments from my old host. The forum was empty in that no body except me in there. How's the speed? I don't wan't to comment. No matter how I like a hosting company, when bad things about it are heard, I won't defend them in a way as if the one you love are being attacked. You are more than just a HostIcan's customer, Gene. :rolleyes:

This is a false claim. I didn't post complaints under two different names. Anyways, I don't need to defend more on factual thingy. The readers here can't judge. What they saw was the approach HostIcan handles customers. Thats' enough.

Let's put an end to it. Good luck on your company. Let's appreciate your company's humor :

http://hosticansucks.com

You will get redirected to hostican's official website. :D

You didn't answer why you signed up for an account with false information. Do you think that's a reasonable, honest approach and just how do you think a responsible company should handle such a customer??

And, yes, I am nothing more than a HostICan customer myself. If you have any doubts, I'll be happy to send you a copy of my last bill by private email. Feel free to pay the next one :)

Peace,
Gene

[logicola]

Thanks Colin F for editing the post. :rolleyes:

What is a professional approach to customer service? vbulletin is an good example. Many members including me said earlier that vb lacks a visionary leader. Did vb suspend our accounts? or attack us? NO. Many members here said earlier that vb not having official pulgins was a bad idea. Did vb suspend our accounts? NO.

[Gene Steinberg]

Thanks Colin F for editing the post. :rolleyes:

What is a professional approach to customer service? vbulletin is an good example. Many members including me said earlier that vb lacks a visionary leader. Did vb suspend our accounts? or attacked us? NO.






Did you sign-up for your vBulletin license with false information as you did with HostICan? I'm very, very curious, because that's the reason they gave for suspending your account, and that's the one question you won't answer.

Peace,
Gene

[logicola]

You didn't answer why you signed up for an account with false information. Do you think that's a reasonable, honest approach and just how do you think a responsible company should handle such a customer??



So you believe the official explantion? Good luck ! Gene. I am a bad and dishonest customer.

All hostican customers are good customers, because when they turn bad, they are no longer customers. :p.

[Gene Steinberg]

So you believe the official explantion? Good luck ! Gene. I am a bad and dishonest customer.

All hostican customers are good customers, because when they turn bad, they are no longer customers. :p.

Are you then claiming that you gave a real phone number, name and address to them when you signed up? Is that your testimony? So why should I believe you and not them about this? Care to give me that information by private message?

Peace,
Gene

[Wayne Luke]

Get back to the original topic. Stop arguing amongst each other please. It is not appropriate for this site.