error message accessing index.php HELP!

[dreamcharger]

I need help :[
I just installed vB but I can't access the control pannel
I have no idea whats wrong but when i clicked link
I got this message....
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dreamcharger.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

HOW DO I FIX?
Someone help please!

[Martin]

If your server is running PHP as CGI, you might need to reset the permissions on the PHP files to 755. Also, make sure they were uploaded in ASCII mode...

[werehere]

If what martin said is the case on your server you may also have to actually chmode the php files to 755 and possibly include a path to perl.

I know that is not maybe normal, but that is how a small shared account I have with Interland operates.

Luckily I dont have to worry about that sort of things with the dedicated accounts:)

[dreamcharger]

Im using CuteFTP so...
How do i set the permissions to 755?
Also, I am sure i uploaded em in ascii.
Please help
im anxious to get started already.

[werehere]

well cntrl+shift+a will allow you to chmode, but I would check with your host if you need that before you do it!

[dreamcharger]

control + shift + a in cuteftp does nothing
any other ideas?

[werehere]

Well it does on my version (3.0 I believe) on a PC.

It should be under:

commands>advanced commands>change file atributes

as well. Or you could look in the help for a second and find out as well right?

[dreamcharger]

i did that for the /admin file
and the index.php file and there is still no change?
should i do it to the entire site?
if so... HOW?
what should i do.. someone please help

[Mike Sullivan]

Is it safe to assume that the test PHP file didn't work either?

Did it tell you PHP wasn't installed correctly or did it give you an ISE? If its the former, try renaming it to .php3 and then browsing to it.

Otherwise you may need a Perl-like shebang line on some of the scripts. I believe Stallion successfully set it up this way.

[werehere]

Try renaming the test file like Ed Sullivan said. If that works then fine, if not, try putting the test PHP file in the cgi-bin and chmoding it to 755, and if that does not work, then try and put the path to php in the first line of the test script.

If none of the above work on that test file, then you should consult your hosting company for a little insight.

I would try a couple of things on that test script first, but dont try doing it to all of the forum scripts until you know what is going to work.

What host is this anyway?

[John]

I have a feeling that this may be to do with the headers being sent. I had a few problems in the beta, but I thought that I had got rid of them. Have a look at your error log and see if you can identify a more helpful error message.

If it is something to do with the headers, add this line at the begninning of both your global.php files:


<?
$noheader=1;


John

[dreamcharger]

where do i get the error log?
btw the .php3 didnt help.
I installed it successfully.
Its just the index.php that isnt working.
someone help.

[John]

The error log will be with the rest of your web server somewhere on the hard drive. I cannot be more specific unless you provide more details about the web server software.

BTW, did my suggestion help at all?

Is it just index.php that does not work, or is it all the files?

Thanks,
John

[dreamcharger]

im still unable to fix this problem.
If you could help me it would be great.
I planned on opening my site on May1 but because
of these major problems i havent been able to work
on anything but this. John- i sent you a email at john@vbulletin.com requesting help. Please reply ASAP
thanks.
--adam

[dreamcharger]

When trying to reinstall i noticed this error
---
Setting up templates...


Warning: Failed opening 'installtemplate.php' for inclusion in /www/*(blocking-for-security)/forums/admin/install.php on line 529

Templates set up successfully. The next step will allow you to set up the options for this board.

Click here to continue ->
----
thats a error that happened on step 4. So... does this help anyone sole problem. SOmeone help me fix.. im begging.

[John]

Is the installtemplate.php file there on the server? Make sure that it is and upload it if it is not.

I will reply to your email in a few moments - I keep on trying though the web interface to my email, but it keeps on crashing.

Can you confirm that my suggestion earlier did not help?

John

[dreamcharger]

yes i uploaded everything.
nothing appears to be fixing it.
i sent you 2 emails =(
i was anxious to get started on my site but nothing seems to be working. im getting, almost depressed :( please help
-adam

[dreamcharger]

im still waiting for your email john
are you there?
=(
-adam

[werehere]

Be patient, it has only been 10 min. since your last post!

Can you provide any further information about your hosting, and server? That may actually help.

[dreamcharger]

excuse me for becomign upset.
its just i had aspirations of going public at 12:00 tonight.
That is now out of the question.
and im still waiting for a reply from John.
Im hosting it at hostway.com
they assure me php3 and mysql is working.
werehere would you like to see if you can fix the problem?
please help?

[Mafukie]

Originally posted by dreamcharger
excuse me for becomign upset.
its just i had aspirations of going public at 12:00 tonight.
That is now out of the question.
and im still waiting for a reply from John.
Im hosting it at hostway.com
they assure me php3 and mysql is working.
werehere would you like to see if you can fix the problem?
please help?

Just be paitent I have been waiting 2 days for my hosting company ( http://www.www-hosting.net ) to get back to me about adding an MySQL account for me. I had a dead line and missed it because of the hosts Tech Support number having an automated message saying " not available call back at another time" hehe :)