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View Full Version : White Screened on Upgrade


g00gl3r
Mon 2nd Oct '06, 9:09am
Hi,

One of my forums was getting old so I thought I would upgrade to the newest version. checked to make sure I have the supported MySQL and php whch I do so I downloaded the files, uploaded them to the server, went to /install/upgrade.php and it appears I have been white screened and now I can't get access to anything to do anything!

Please help.

Boxy
Mon 2nd Oct '06, 9:14am
I have also responded to your ticket:

White pages are generally caused by one of the following:

1. You did not upload the vB files correctly. Reupload the vB non-image files and make sure you upload these in ASCII format and that you overwrite the ones on the server. Make sure you upload the Admin CP files to the admincp directory specified in your config.php file.

2. You do not have a config.php file in your includes directory. You need to copy config.php.new to config.php, then edit this file with the correct database info.

3. You have extra space or lines in your config.php file. Make sure there is no whitespace or extra lines in config.php either before the <?php or after the ?>.

4. Your PHP has magic_quotes_sybase turned on. You have to run this off. On *nix systems you can do this by creating an .htaccess file with this content and placing it in your main forum directory:

php_flag magic_quotes_sybase 0

5. Your PHP is not compiled with XML support.

6. Your PHP is not compiled with MySQL support.