Error upgrading from 2.2.9 to 3.6.1 [Archive]

MU_WebAdmin

Thu 28th Sep '06, 3:28pm

Trying to run the upgrade.php script after uploading the new files results in the following error:

Database error in vBulletin :

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Client does not support authentication protocol requested by server; consider upgrading MySQL client
C:\Inetpub\webs\mydomain\forums\includes\class_cor e.php on line 271

MySQL Error :
Error Number :
Date : Thursday, September 28th 2006 @ 02:19:27 PM
Script : http://www.mydomainname.com/forums/install/upgrade.php
Referrer :
IP Address : 192.168.1.202
Username :
Classname : vb_database
Any ideas on how to fix this? I know our company server is running MySQL v5.x, but it's claiming that it still won't work somehow?

Steve Machol

Thu 28th Sep '06, 7:25pm

It appears your PHP is not installed with the correct MySQL support.

MU_WebAdmin

Fri 29th Sep '06, 9:18am

It appears your PHP is not installed with the correct MySQL support.
That's weird...the previous version worked fine, and all I did was download the newest installer to upgrade it! Is there a way to fix it?

Steve Machol

Fri 29th Sep '06, 1:13pm

Contact your host and show them this error:

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Client does not support authentication protocol requested by server; consider upgrading MySQL client

MU_WebAdmin

Fri 29th Sep '06, 1:19pm

Contact your host and show them this error:

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Client does not support authentication protocol requested by server; consider upgrading MySQL client

That's the problem; our server is located downstairs, in the same building. It's company-owned; there is no external web host.

Steve Machol

Fri 29th Sep '06, 1:25pm

Then contact the server admin. Someone needs to fix this.

MU_WebAdmin

Fri 29th Sep '06, 2:00pm

Then contact the server admin. Someone needs to fix this.
Our server admin is just as stumped! The whole situation doesn't make a whole lot of sense; everything worked just fine under version 2.2.9.

Steve Machol

Fri 29th Sep '06, 2:03pm

Which versions of PHP and MySQL are you running? vB 3.6 requires newer versions than 2.2.9.

vBulletin requires a web server that includes PHP (minimum version 4.3.3) and MySQL (minimum 4.0.16) installed.

MU_WebAdmin

Fri 29th Sep '06, 3:02pm

Which versions of PHP and MySQL are you running? vB 3.6 requires newer versions than 2.2.9.

vBulletin requires a web server that includes PHP (minimum version 4.3.3) and MySQL (minimum 4.0.16) installed.
PHP v4.4.4, and MySQL 5.0. For PHP, we used the .exe installer that has MySQL support built-in.

Steve Machol

Fri 29th Sep '06, 11:44pm

Then there has to be something wrong with the installation of PHP/MySQL to cause this error:

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Client does not support authentication protocol requested by server; consider upgrading MySQL client

You might want to post for help in the Server Configuration forum.

MU_WebAdmin

Mon 2nd Oct '06, 9:26am

Then there has to be something wrong with the installation of PHP/MySQL to cause this error:

mysql_connect() [<a href='function.mysql-connect'>function.mysql-connect</a>]: Client does not support authentication protocol requested by server; consider upgrading MySQL client

You might want to post for help in the Server Configuration forum.

Alright, I'll check there; I know our PHP/MySQL installs went through without a hitch, but maybe something was left out.