Direct Help?

[Front-Door]

Is there anyone who could help me with customizing Vbulletin one on one via AIM, Yahoo or Skype?
Thanks

[biagrin]

what is it you would like to do?

[Front-Door]

I want to learn to chage Vbulletin completly like editing the layouts, styles etc. etc. but i was told before i bought it that i would get alot of help but instead i post 1 question and have to wait a day at a time for replies.

[Floris]

http://www.vBulletin.com/go/customize
http://www.vBulletin.org/

We only provide support over the forums and the private ticket system, not over IM services.

[Front-Door]

but your "support" takes days to get. Im asking for someone to volunter to help me im not demanding.

[Steve Machol]

but your "support" takes days to get. Im asking for someone to volunter to help me im not demanding.No it doesn't. Why on Earth would you think that?

[mfinc]

http://www.vBulletin.com/go/customize
http://www.vBulletin.org/

We only provide support over the forums and the private ticket system, not over IM services.
Offtopic: What is this /go/customize after vBulletin? Is it just manual redirects you setup?

[IDN]

but your "support" takes days to get. Im asking for someone to volunter to help me im not demanding.

All my tickets are replied within an hour.. It's easy to customize just go to styles and options..

[Joe Gronlund]

All my tickets are replied within an hour..

Ditto for me :)

[IDN]

As long as you know basic HTML you can make vBulletin look like anything you want.

[Steve Machol]

but your "support" takes days to get. Im asking for someone to volunter to help me im not demanding.
I'm going to stand up for our reputation. I did some checking. You've had a total of 5 support tickets. Here is the response time for the first response in each one:

- 49 minutes
- 13 minutes
- 1 hour 52 minutes
- 35 minutes
- 2 minutes

One ticket took a total of 12 hours to resolve with several respnses. One took about 6 hours. The rest were resolved completely within an hour.

In the future please be careful who's reputation you are smearing. :)

[simsim]

I think he means the support on the forums, not through the ticket system.

Front-Door, A quick check on your profile for posts & threads you have made shows that some posts did take a day or so to get replies, but it wasn't Jesloft mistake either. You were posting in the wrong forums to get support. All your threads were made in:

Graphics & Styles forum: Which is not intended for support. It's description says: 'Come in here to share your latest and greatest graphics, or just to find a new look for your board.'
3.0 'How Do I' Questions: While you should be posting the 3.5 'How Do I' forum, since you must be using vB3.5. The response in that forum for support questions is almost instant.

[IDN]

If I need the answer right away I use the ticket system, if I want to wait and/or get user responses I use the forum. When I have serious issues I use the ticket system. No complaints here.

[Front-Door]

Graphics & Styles forum: Which is not intended for support. It's description says: 'Come in here to share your latest and greatest graphics, or just to find a new look for your board.'
3.0 'How Do I' Questions: While you should be posting the 3.5 'How Do I' forum, since you must be using vB3.5. The response in that forum for support questions is almost instant.
I was not told if i was posting in the wrong section so i dont see how that can be blamed on me.

[Floris]

Offtopic: What is this /go/customize after vBulletin? Is it just manual redirects you setup?
Yep, we've got (just a few examples)

http://www.vBulletin.com/go/3013 > announcement thread for 3.0.13
http://www.vBulletin.com/go/354 > announcement thread for 3.5.4

and more importantly: http://www.vBulletin.com/go/floris > for no good reason at all.

http://www.vBulletin.com/go/239
http://www.vBulletin.com/go/3012
http://www.vBulletin.com/go/353
http://www.vBulletin.com/go/backup
http://www.vBulletin.com/go/bugs
http://www.vBulletin.com/go/demo
http://www.vBulletin.com/go/forum
http://www.vBulletin.com/go/howto_impex
http://www.vBulletin.com/go/impex
http://www.vBulletin.com/go/import
http://www.vBulletin.com/go/license
http://www.vBulletin.com/go/manual
http://www.vBulletin.com/go/members
http://www.vBulletin.com/go/modsecurity
http://www.vBulletin.com/go/patchfaq
http://www.vBulletin.com/go/products
http://www.vBulletin.com/go/rules
http://www.vBulletin.com/go/restore
http://www.vBulletin.com/go/serverconfig
http://www.vBulletin.com/go/test
http://www.vBulletin.com/go/tweak
http://www.vBulletin.com/go/upgradefaq
http://www.vBulletin.com/go/vborg

If anybody has any suggestions feel free to send me a PrivMsg :)

[Onimua]

Hey, that's actually pretty cool! I didn't know you guys had created links like that. Pretty neat. :)