Import Users sends them to nowhere

[Ophelia]

I wanted to post this thread because I searched and tech does not seem to know this happens.

For some reason you have to re-import your user base from your old forum. However, if you have deleted the Unregistred Usergroup (which sends everyone to Registered) when you import your userbase again, it will place them in "no where". No membersgroups. If you look up a user, it shows COPPA group, however, it is only just showing the first membergroup you have.

To fix this, go to prune/move users. Put in the values and then move your users to the registered area. This fixes the issue.

[Jerry]

Do you delete the import session between imports ? If you do that ImpEx will re-create the import usergroup.

Though adding users with out a usergroup is a bug if that's happening.