Webhost Advice

[Joseph777]

I am looking for a good webhost:

- good uptime
- good customer service
- telnet / ssh access
- linux shared plan

Any suggestions?

[Zachery]

The one that fits your needs best. :)

[Joseph777]

I am looking for a good webhost:

- good uptime
- good customer service
- telnet / ssh access
- linux shared plan

Any suggestions?

THESE are my needs. And two of the main ones are "good uptime" and "good customer service". Which begs the question, how would I know? That is why I am asking here... :)

Until recently I was with Data393, but they do not support telnet/ssh, so I need to move on. I am looking for a good host that people here would feel comfortable recommending...

[southernImportz]

For what it is worth, I would reccomend GoDaddy.com for hosting. So far I haven't had any problems with them ..... and their customer Support is top notch ... they walked me through just about everything on my first website, and they still don't treat me like an idiot when there is something I dont understand.

[Zachery]

For what it is worth, I would reccomend GoDaddy.com for hosting. So far I haven't had any problems with them ..... and their customer Support is top notch ... they walked me through just about everything on my first website, and they still don't treat me like an idiot when there is something I dont understand.
Good god no. Search for godaddy and hosting and you will have your anwser.




THESE are my needs. And two of the main ones are "good uptime" and "good customer service". Which begs the question, how would I know? That is why I am asking here...

Until recently I was with Data393, but they do not support telnet/ssh, so I need to move on. I am looking for a good host that people here would feel comfortable recommending...


What I mean is go shop around, look for hosting companies, look at 5-6 and see what they offer, compare them. Then come back here and say well I like these, what do you guys think

[chaeberle]

Good god no. Search for godaddy and hosting and you will have your anwser.
As another satisfied GoDaddy customer, Zachery, I think you should re-evaluate your position.

Yes, if you go with GoDaddy's cheapeasy plan, you won't be satisfied.

But their 2nd level hosted option at $9.95 on up supports http://www.pilotsofamerica.com quite well, and they do offer virtual server accounts where you have ssh access and control over the environment starting at $50 a month. (I'm making plans now to upgrade in a month or so, in fact, and staying with them.)

And I've seen some of your statements about who owns their hosting hardware and runs their stuff. They say otherwise. So I say to you, prove it.

Your continuous bashing remarks about GoDaddy strike me as unprofessional, and undeserved.

I've had nothing but satisfactory service from GoDaddy and suggest that the OP you call them and see what their customer service is like.

[Zachery]

http://www.onlinemarketingtoday.com/news/archives/website-development/website-development-p-2519.htm
http://brandautopsy.typepad.com/brandautopsy/2004/12/no_godaddy_no.html
http://homebusiness-websites.com/myarchives/2004/12/godaddy_hosting.html
http://forums.hostmatters.com/showthread.php?t=10336
http://www.theadminzone.com/forums/showthread.php?t=7038
http://www.geekvillage.com/forums/showthread.php?postid=152490#post152490

Godaddy is not actually the host, they subcontract all the hosting out to another party

[chaeberle]

And I say again - my personal experience with GoDaddy has been extremely satisfactory.

None of those links appear to prove the claim about sub-contracting. Can you provide a more solid link?

One of them has to do with how GoDaddy advertises and isn't tied to customer service. To that particular link I say, so?

Some of them do actually offer testimonials of bad experiences - and I'm sure the customers have their reasons for their beefs - you can find similar testimonials by searching the web for Disney, McDonalds, and I'm sure if you looked, you could find some for vBulletin too.

But nevertheless, I have had a very good experience with GoDaddy and have found no reason to consider changing. As someone who is particularly happy with both vBulletin and GoDaddy, it bothers me to hear one bashing the other.

Enough said - I dont work for em and I dont really need to defend them. I'd be careful about how you say what you say tho... you're an official rep of vBulletin - and libel laws do extend to the internet. You're building a case for GoDaddy with some of your posts should they ever really take offense...

[Zachery]

When and If that day ever comes I'll defend my position.

I've worked with quite a few people now who are hosted on godaddy who have ALOT of issues with not only vBulletin, but other software as well.

They will work great for a stock html site, but like alot of the other LARGE hosts, they disable features for "security" and won't allow a proper enviroment.

I am glad that you are doing well with them and I hope it continues that way.

[Steve Machol]

As another satisfied GoDaddy customer, Zachery, I think you should re-evaluate your position.

Yes, if you go with GoDaddy's cheapeasy plan, you won't be satisfied.And that's the issue. :) We have many customers that can't get vB to run on GoDaddy servers, presumably because they are using this plan. The problem in each of these cases has been because GoDaddy purposely cripples many PHP functions to vB uses.

It's good to know they have added a plan that actually works. Are you running vB on their 2nd level hosted option? If so, please let us know what that plan is called so when we run into this again (which we will) we will be able to tell customers to change to this plan.

[ChrisLM2001]

Enough said - I dont work for em and I dont really need to defend them. I'd be careful about how you say what you say tho... you're an official rep of vBulletin - and libel laws do extend to the internet. You're building a case for GoDaddy with some of your posts should they ever really take offense...

Libel laws? He works for vBulletin and they have a job to run this software. If a host's plan doesn't work, they have no choice but to recommend another host to make vBulletin work, and give reasons why to move so the customer can understand why vBulletin won't work on that server. That's not "libel".

One thing about the hosting industry that's giving it a black eye is referrals. We'll have folks "highly recommend" people to hosts because they'll get a bonus (free webspace or cash) for bringing new customers in. So folks go and sign up at XYZ host as they get good "reviews" at sites, to only find it's nothing like the others claim. What's frustrating to customers is they have to pick up and move again. After awhile they refuse to take the warnings/suggestions all together -- which hurts the industry yet again (especially when they try to warn on things like "unlimited bandwidth").

Chris

[Joseph777]

What I mean is go shop around, look for hosting companies, look at 5-6 and see what they offer, compare them. Then come back here and say well I like these, what do you guys think

;) ;) I know Zach. But it's just so much easier for you to tell me what to do. That requires no thinking or effort. (j/k)

When I first started my forums (which are currently cancelled), I researched from this site (a lot of searching), I came up with Ventures Online as being the best as far as raw votes. I contacted them and found out they had been purchased. I opened an account through Data393 (the new owner). I was very happy with Data393 once I chose them. Very professional. Very timely. Great uptime. Great customer service. We clashed a few times, but that was mainly because the technical staff had a hard time relating to an idiot like me. I was at about $30.00/month for a good shared plan. I think 40 gigs. I would be happy to find something similar now (but with SSH or telnet) so i can back up reliably.

Still really looking for suggestions from people... so if you have any, by all means...

Thanks...

[Joseph777]

Am I going to have a hard time finding webhosts who support telnet/ssh on a shared hosting plan? Are they out there?

[Zachery]

Yes, but they may not advertise it.

[ChrisLM2001]

Am I going to have a hard time finding webhosts who support telnet/ssh on a shared hosting plan? Are they out there?

Usually if they do offer it it'll be only SSH, then they'll charge $10 or more a month for the access. And not before they verify who you say you are.

The price gets up there, so a VPS or dedicated is a better alternative if you want root access.

Chris

[fire27]

well many shared provide ssh access but dont allow root access. my friend has ssh built into his packages(starting at $10/mo) which includes 512megs storage/25bw not too bad just about the industry standard these days no hidden fees there

[chaeberle]

It's good to know they have added a plan that actually works. Are you running vB on their 2nd level hosted option? If so, please let us know what that plan is called so when we run into this again (which we will) we will be able to tell customers to change to this plan.

I am currently on the $9.95/mo "Deluxe Plan" (with TrafficFacts and Dedicated IP, but those aren't essential).

WRT the disabled functions, if you have a script/page I can use to test those that don't work at the basic level to see if any don't work at my level, I'd be happy to run it and report back.


Libel laws? He works for vBulletin and they have a job to run this software. If a host's plan doesn't work, they have no choice but to recommend another host to make vBulletin work, and give reasons why to move so the customer can understand why vBulletin won't work on that server. That's not "libel".
Stating that a hosting provider may not be compitable with your software is not a libel issue. If Zach limited his remarks to technical ones with regard to compatibility, I wouldn't see any potential problem.

Harshly criticising them and making claims about them that may or may not be true (for example, GoDaddy says that they do own their hardware and do not contact out their support) goes beyond product recommendation for compatibility and into dangerous waters, legally speaking - at least that is my understanding.

But hey, it's vBulletins business - if they want to appear unprofessional about their hosting recommendations and run what I think is a risk of angering comanies with potentially larger legal pockets than theirs, they can do that...

[Steve Machol]

WRT the disabled functions, if you have a script/page I can use to test those that don't work at the basic level to see if any don't work at my level, I'd be happy to run it and report back.Your phpinfo page should show any PHP functions that have been disabled.

In the Admin CP, click on vBulletin Options and open the Server Settings and Optimization Options section and turn on the Public phpinfo() Display Enabled setting. You can then go to your forums and add &do=phpinfo to any page and it will display the phpinfo() page.

[Joseph777]

I decided to stay with Data393. Even though they do not allow ssh/telnet. I like their hosting and professionalism and uptime. I will just have to live with doing manual backups the hard way. Either way, on my next forum, I am not going to hack it up. wink, wink... ;) No pain in upgrading that way.