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tomgordon
Wed 23rd Jun '04, 5:28am
Anyone know of the best live support software I can use on my site?
ManagerJosh
Wed 23rd Jun '04, 5:51am
Free or Paid solution?
Noiz Pollution
Wed 23rd Jun '04, 7:50am
I'm also interested in this, free or paid, it doesn't matter.


Cheers,
Robert
Dean C
Wed 23rd Jun '04, 8:10am
From what I've heard PHP-Live is the best solution :)
DarknessDivine
Wed 23rd Jun '04, 2:57pm
My host has live chat support already installed on my server all I have to do is activate. I haven't used it yet but they offer LiveHelp 2.7 from http://www.craftysyntax.com/livehelp (http://www.craftysyntax.com/livehelp)
Here is a basic description:
A live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include either text based database or Mysql database, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, referer checking and multiple operators.
chrispadfield
Wed 23rd Jun '04, 5:13pm
liveperson is probably the best out at there at the moment.
dax
Thu 24th Jun '04, 12:33pm
Yep, PHPLive! support (i used it while i was working in one hosting company) seems to be the best solution. Flawless, just like vBulletin... :)
Scott MacVicar
Thu 24th Jun '04, 1:04pm
We use PHPLive here too.
lebeauxm
Thu 16th Dec '04, 4:35pm
If your web site has only one operator, you can create a free account with http://www.akeni.com

we use their product because it is one of the few that has a standalone operator client for Linux desktops.

If anyone has any other Linux based live help, please let me know.
bahawolf
Fri 17th Dec '04, 3:07pm
The best free one I've seen is very good and easy to use and I love it..

http://www.helpcenterlive.com/